Omni Pacific Coast Highway hotels

"good"

"I stay there probably once a year. Its always a great experience. The theming is fun and the service is great. I prefer the 4th floor rooms with the deck seating area w/ easy access to the pool. "

"Second time staying here and its a nice place. However, some maintenance is needed. Like faucets in showers just falling off when you turn them on. We were there with another family and their room had the exact same issue"

"Like staying at this hotel for the convenience of being close to Disneyland. Hotel Shuttle drops you off right in front of the park. it has a nice restaurant. Nice garden area to walk around and they decorate it well during Christmas time. "

"It was a decent place. Nothing over the top. Good for sleeping "

"Great place!! "

"Every thing is good but I don’t like to pay parking lot 28$ per day "

"dirty and old"

"We had to wait in an hour and a hald line to check in and get a key...there was no online check in (also, there were many elderly waiting in the line and not offered chairs or assistance). Many of the staff areas were understaffed...with many staff working at least 3 jobs (for instance, at the food bar by the pool there was one person taking orders, making cocktails, AND making the food...so we had another hour wasted just trying to get food) and only one staff member was near another busy family pool (who was supposedly watching the waterslide, running the consessions bar, AND they were running the kids activities). All of the staff looked stressed and miserable, understandably given how they were doing the job of two or three people. The room was clean but noisy..all of the floors creeked and all of the doors on the furniture slammed. The 1 bedroom we stayed in that supposedly fit 4 people had a dinky, run down fold out couch (that one kid barely fit on). It seemed a promising place with the amenities and activities BUT it is sorely understaffed and underserviced...except for the sales staff which are always trying to sell time shares/vacations. We won't bother with this place again."