渥太華 (TOL) 附近飯店 | 熱門住宿限時優惠 起

「The person nanaging desk on check-in and check-out was exceptional!」

「Had a wonderful stay! Would definitely stay here again!」

「Ok」

「The staff was very friendly and helpful. Breakfast was delicious and filling. The view from my hotel oom was absolutely stunning. The lights on the bridge were amazing. Toledo never look d better.」

「It was clean which was the most important. We just needed a place to sleep. The beds are very stiff. It was like sleeping on a hard board. That was the only negative.」

「Nice hotel. Only problem we had was the bed sheet had a nasty blood/fluid stain on the sheet over the mattress. Upon further inspection the mattress pad underneath had the exact same stain directly underneath. That tells me that house keeping is either so good they keep the mattress pad and sheets together perfectly or they just never changed either. I think anyone reading this can figure out which is correct.」

「Laundry access would be good」

「Clean room staff was great」

「.」

「Staff blamed new system for billing me after already paying for room through Expedia. Next morning when trying to resolve issue, staff was unpleasant with an attitude」

「We booked a room that explicitly stated it was pet friendly, on arrival we were told it wasn't pet friendly and would be given a different room type. Not a huge deal, it happens. However, they would not refund us for the room change, the lady at checkin was extremely rude and condescending. We were then informed that the pool was "closed by the health department", no compensation for that either. The water randomly stopped working while in the shower, had no way to rinse out shampoo, was told a...