I enjoyed being able to feel as if we were the only ones there. The pool was not crowded. I could come and go as I liked. Room was clean. The staff specifically Laura, Cynthia, a young lady with natural hair style and mask, a gentleman who ran the front desk at night, and the other gentleman who did maintenance. They were all customer service friendly, knowledgeable, and helpful. It helped me get through a difficult time. I lost my mother this year to a fatal car crash. The same day we lost our home. However there was another man helping train perhaps even manager I believe whos personality made me feel unwelcomed. He had this since of urgency when it came to us checking out. He was unaware staff had already assisted me with another day there and was confrontational about us being out at a certain time. Once he realized he kind of changed his behavior and tone. Either way if I'm spending my money anywhere I don't expect to be treated as if I'm an intruder. Especially infront of my daughter.