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"Lovely place; great food and fun rooftop bar "

"We had the room with the open air bath which was great. The temperature could have been higher but it was plenty warm. The staff were helpful but ultimately gave us the wrong information for the restaurants on 2 of the 3 days. The shuttle service does not run from Ostu station and despite me telling them that’s where we will be, we ultimately found out that it’s the wrong station and ended up taking a taxi. The location is also not that great. If you were expecting something like Hakone, it’s a bit less secluded and very urban. The breakfast was good but lacked variety. Dinners were great and very filling. "

"The "

"Loved the onsite onsen, nice rooms, appreciated the welcome drink and lounge snacks, great location, comfortable beds "

"Expensive breakfast less options "

"Hotel was clean, staff were friendly. Tons of food options close by. Location was great, quick walk to the subway."

"Air conditioning didn't really work properly. "

"N/A"

"Staff should speak English, lots of Foreigners go to Japan and staff at check in should be able to communicate."