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"Our stay here exceeded our expectations. Rooms were clean, decent size, but it was the staff and amenities that made this property truely shine. The staff was extremely helpful, we didn’t expect to eat breakfast here but after trying one day, we decided to get breakfast at hotel as much as possible. Having a warm bowl of ramen at end of day was a really nice touch. The onsen was well maintained and amazing after a long day of walking. And the little touch of having free ice cream for after using onsen was especially nice. Has free washers and coin operated dryers which we did utilize. Will definitely book again on our next visit."

"Clean and very well appointed room within walking distance of train station and shopping centre."

"First "

"The breakfast menu was fairly average, all pre-made and not that appetising (in my option). The staff were friendly and helpful enough, but the time to check in was very slow. One of the servers in the bar took our order then preceded to take other orders, and left us for a good 5 minutes sitting at the bar with nothing....so we left. Laundry facilities were good and inexpensive. The room were very very small and we were not able to unback our bags nor even place them where there they weren't in the way. Big negative. The position of the hotel was very good; close to Gion and good restaurants and other shopping. Probably the best aspect of our stay. "

"We stayed in a suite with private outdoor onsen and it was worth the splurge! The staff are wonderful, breakfast is traditional and tasty, and there are many onsen in the area. Our views of Lake Biwa were unparalleled and magical. "

"Hotel is expensive and not close to a lot of main attractions. I do not feel the Japanese hospitality in this hotel."

"Clean room spacious "

"Great hotel and easy access to the Kyoto station from the Shinkansen exit!"

"Lovely location with very good on site restaurant. The breakfast is a little on the higher price side but very convenient and the staff are extremely attentive. "