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"Loved the hotel Was very pleased with the room and the staff, location is prime!!! Close to Nishiki market and shopping would return again and again "

"Mattress was beyond hard. Really unbelievable. Check-in self-service would not take a credit card unless you had a PIN. No place to sit, relax or work. Any area where you might think to go was reservation only, so you couldn't just go to relax or read at random times. Rooms are too small to do any of this in. Lobby was always full of tour groups and stacked luggage. Bathrooms were super small. "

"Breakfast was plentiful and varied so suit all tastes. Staff were friendly and helpful. Toiletries given and good quality. Clean md perfect location near the station."

"Loved staying here - came back a 2nd time! "

"Though I only stayed there for one day, the trip was very pleasant! Several of the employees speak perfect English, they were very accommodating and very helpful. The dinner and breakfast were both delicious, the breakfast being a buffet that had very many options in case you are a picky eater. Both of the private onsens were also very nice "

"Highly recommend this place & we will definitely stay here again when in Kyoto. 5/5 - Location 5/5 - Affordability 5/5 - Amenities 5/5 - Cleanliness "

"Excellent breakfast - you have a choice with 4 restos - all with lake view and amazing food!"

"Great very relaxing. Not allowed tattoos alloeed in public baths though, just get a private one!"

"Only stayed for 1 day. Not sure if there were sops nearby. The view was a beautiful lake view"