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"Great location. Staff friendly and accommodating "

"Great clean and spacious room. We really enjoyed our stay at mitsui garden hotel."

"Very flash hotel for the price we paid, so many amenities and got our room upgraded for free which was a bonus. Friendly staff, and very clean hotel. Perfect location 5 min walk to Kyoto Station, they offer a shuttle to the station every 20 mins as well. To save on rubbish they provide a self serve water and ice machine on every floor and provide a bottle and an ice bucket which I thought was very cool "

"Very satisfied with mostly "

"The staff was wonderful and very helpful. We appreciated the shuttle back and forth from Ogotoonsen Station. We had the most relaxing room with a beautiful view of Lake Biwa. We very much enjoyed the breakfast and happy hour. "

"Balcony was great and entire room was super clean, great staff as well. "

"Great modernised guest rooms and very friendly staff"

"We had a very nice, large, twin bedroom facing Lake Biwa. The room had a couch seating area and was still large enough for us to comfortably keep to big suitcases open in the room and easily get around. Breakfast service was good, with a variety of Japanese and Western dishes available. We also used the Club Lounge in the afternoons for tea and in the evenings for drinks and canapés. The staff were excellent, very friendly and professional. The hotel provides shuttle bus service to & from Otsu station plus there is a local tram line within a 5 min walk. The Lake Biwa cruise boat dock is within easy walking distance. "