"The entire staff at Swissotel was amazing! I was continually impressed with the level of service and willingness to help with any and everything. The best customer service I have experienced at a hotel (and I travel 150+ days a year)"
"The entire process, from check-in to room service to check-out, was flawless—great central hub location, next to many convenience stores and train station entrances. If I ever revisit Osaka, this is my go-to stay! "