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Reviews of Guesthouse U-En - Hostel

2 out of 5
Guesthouse U-En - Hostel
2-9-23 Fukushima, Fukushima-ku, Osaka, Osaka-fu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 258 reviews" "
Rating 8 - Good. 93 out of 258 reviews" "
Rating 6 - Okay. 18 out of 258 reviews" "
Rating 4 - Poor. 5 out of 258 reviews" "
Rating 2 - Terrible. 0 out of 258 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location good value and very nice and helpful staff a must say when in Osaka 👍👍👍👍👍

10/10 Excellent

Arsema

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very kind! The place was well kept and beautiful if you would like a traditional experience (:
Stayed 1 night in Nov 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, delicious food (and coffee!) and wonderful kind staff!
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff, cozy and clean
Staff are very friendly, attentive and kind. The facility is cozy and clean. Location is pretty good.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very cheerful and kind. And both the room and the shower were clean.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, lots of local restaurants next to it. Very simple and basic room, but cute.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guesthouse U-en Hostel
A fantastic hostel to start my trip on. The staff were friendly, helpful, and spoke decent English. They have maps and guides for the surrounding area, so you’ll know all the restaurants and train stations around you. Very accessible, as it is within walking distance of a train station, even with a large suitcase. It’s also handy having the cafe on the main floor with a great breakfast and coffee!
Stayed 3 nights in Jan 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and quaint hostel in Osaka
This cozy hostel was perfect for my trip to Osaka. The manager was so obliging and caring. The bed was cozy and comfortable - showers were great. No complaints.
Stayed 2 nights in Nov 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hostel in the heart of a foodie neighborhood
It's a short 5 min walk from the train and subway stations. This place is in the heart of where all the delicious small Japanese restaurants that are frequented by locals. Staff was helpful and friendly - often ready to help.
Stayed 2 nights in Nov 2018

8/10 Good

Marie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent - super friendly and helpful, even helping to carry our luggages up and down, and made us feel at home :)
Stayed 3 nights in Oct 2018

10/10 Excellent

Jeff, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so amazingly friendly and accommodating. And genuinely interested in what I had planned around Osaka. They also had some nice tips and advice for traveling the area. The room/bunks were decently sized, the only downside was it can get a bit warm in those bunks, but there was a window we opened which helped. The location and staff and accommodations of the hotel itself are all incredible. I’ll be coming here again on my next trip for sure!
Stayed 2 nights in Nov 2018

8/10 Good

tom

Liked: Staff & service, property conditions & facilities
1階のカフェがオシャレで、朝ごはんが最高に良かったです。これこそがゲストハウスの醍醐味。土地柄、近くに銭湯、マッサージ、飲食店もあり立地も良かったです。 マイナスポイントとしては、宿泊客のマナーがあまり良くなかったところ。ただ、これは運みたいな要素もあり宿の問題ではないかもしれない。
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night, it's an ok hostel
Good location, room is small and basic. Bathrooms and shower rooms are very tight. No towels provided for free. Thin walls.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Guesthouse U-en
This hostel was not a good fit for me. The bottom bunk was so low that I was unable to sit up in it. The sinks were in an open space in the middle of the hostel. There were many low beams throughout the hostel. Towel rental is 100 yen a towel. However, the showers were hot and it was approximately a 15 minute walk to Osaka station, so those things were nice.
Stayed 6 nights in Apr 2018

10/10 Excellent

Jenna, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff really make the stay, they are incredibly friendly and helpful. i was able to leave my bags after I checked out and even came back early afternoon to charge my phone. The capsule I stayed in was nice and clean. It was quiet at night, so I didn’t have any problems sleeping.
Stayed 1 night in Jan 2018

8/10 Good

Eduardo, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money but very quiet location
This hotel is in a quiet area with no much to do around but it's perfectly connected to the action, so definitely recommended to save some money. The staff is super friendly and the hotel and room have everything you need. It's a small guest house though, so don't expect a super spacious place but it gives you that warmness kind of feeling due to its size, you feel like at home. Wifi is not good at all, I struggled the whole day but the rest of the amenities are quite good.

8/10 Good

Mark, Australia

Liked: Cleanliness, staff & service
Nice guest house
Typical guest house, clean tidy, basic and small. Staff were good, if you want dinner in the cafe/restaurant make sure you book.

6/10 Okay

Verified traveler

Liked: Staff & service
Very well situated location
The private room we had didn't suit a person with any form of dust allergies. There was no windows and the tatami matting in such a situation doesn't air well. The space overall was really good - though the over-enthusiastic eco-timer on the toilet lights meant you had to wave a hand above your head about every 15 or so seconds or else contemplate in the dark.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further, fella. You found it!
Had a blast here. The staff is super helpful and the feel of this place is so cool. Highly recommend it. The downstairs cafe is meh but the hostel is smack in the middle of one of the best food scenes in Osaka so getting a bite ain't no thang. Great place to meet new friends as well. Super conducive to conversations with fellow travelers. book it!

8/10 Good

Cleaver2016, England

Liked: Staff & service
Good hostel
The room was sized as per their website which was good. The common room was large and had tea and coffee readily available which we appreciated. There is 1 washing machine and 1 dryer located in the common room which was useful and only cost 100¥ each. The downside of this hostel is that noise really does carry and none of the rooms are that far from the common room which meant people talking in the common room till midnight kept us awake.

8/10 Good

Jessica

Liked: Cleanliness, staff & service

10/10 Excellent

YIK SZE, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place!
A very good experience~the environment is very good, feel like home. Staffs are very nice and helpful

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

worrarat, Thailand, Rayong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty good guest house
I think there are pretty good guest house

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jess, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere, great location
We stayed at Guesthouse U-En for one night in a double room. We were greeted by an incredibly friendly receptionist and invited to join a Korean themed dinner that night. The decor of the guesthouse is beautiful, a perfect blend of modern and traditional and its in a cool little side street with awesome restaurants and cafes. One stop away from Umeda on a JR line. I would highly recommend U-En to my friends.

10/10 Excellent

Michael, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
guest house feels like home
I stayed at this hotel on my first day in Japan. It is easy to get to from the Kansai airport. It is very centrally located. It is very clean and its common room has a very homely atmosphere. I really liked it.

8/10 Good

Natalia, Montreal

Liked: Cleanliness, property conditions & facilities
Awesome hostel!
It was hard to find, but once we did, we were very warmly greeted. The room (private traditional Japanese) was pretty cool, however the futons are not as comfortable as we would have liked them to be. The area was very busy, with lots of restaurants, convenience stores, etc. The shared bathrooms were always clean, and the showers, although small, had great pressure. Definitely would recommend it.

10/10 Excellent

Thomas, Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An over nighter in Osaka
This is a youth hostel style of lodging. We flew into Osaka and the next day took the Shinkansen to Tokyo. Traditional style Japanese lodging -- great for the experience. Staff very helpful and could speak English even though my daughter want to practice her Japanese. Good location many little shop and restaurants in the area. Easy to get to the Shin Osaka Station. If you want western style lodging then this is not the place for you. But if you want to experience the lodging that the Japanese people would normally us, this is a great experience.

8/10 Good

KK, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice setting, convenient location, great stuff
It was very nice to experience living in a 100-year-old house. The room was clean and comfortable. The stuff was very helpful.

6/10 Okay

fatimatuzahri, KL

3.5*
It was only a nite stay and frankly not had much time to spend in U-En. Overall, we were satisfied with their warm hospitality & services.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in Osaka
The hostel is easy to locate near JR Fukushima station, it is also easy to walk to the underground station Umeda/Osaka (10-15 minutes). I lived in the female 4-person dormitory and it was very cozy, everyone was friendly. The facilities are great. There was even a takoyaki party during my stay and it was fun. I will stay here again when I go to Osaka next time.

8/10 Good

Rory

Liked: Staff & service, room comfort
Nice for short visit to Osaka
I was on a budget, but this guest house turned out to be actually quite homey and pleasant. It's really close to Fukushima station, and at first I didn't know which way to go (I don't have a cellphone with GPS) There's a local Kouban (police box) right next to the station where you can ask for directions. They're really familiar with foreigners asking directions to this place apparently! The hotel is literally a 5 minute walk away from the train station though. I booked a mixed capsule room, and it was actually really comfortable. A nice soft futon, a safebox to put your stuff in and lock it, a lamp, some shelves and even an outlet to charge your phone and the likes. It was enough room to sit in there comfortably and not feel claustrophobic. They also provide earplugs so that if other guests snore or become obnoxious, you can sleep properly. They only have a couple showers, but they're fairly clean and provide a changing room too so you can bring your stuff in there. They also have an extra box filled with shampoo and lotion in case you forget some things (I think past guests left these behind, probably). The lounge is similarly comfortable, bean bags, a guest PC to use for free, tea and instant coffee. There's also a couple pots and pans and even a microwave to cook some things for longer stays. The staff was absolutely helpful, polite, and friendly. They can speak both English and Japanese. This hotel went above my expectations. Would recommend.

6/10 Okay

Hong Kah

Liked: Cleanliness, staff & service

6/10 Okay

Alice, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable Stay (Dec 5-7 2014)!
The decor was really charming and we got to try sleeping on tatami mats. The staff were all very friendly and spoke fluent English. They had resources available such as a map of the neighbourhood with restaurants nearby marked and other info/books in the lounge. It was only a short walk to a JR station. The washrooms/bathrooms situation was better than I thought, there are several stalls of each and were all very clean. There are toiletries and blow dryers available but towels are rental though it's only 100 yen at the time of my stay. The walls are a bit thin, I could hear the occupants in the next room coughing at night but the Guesthouse provides complimentary ear plugs. Since there is no elevator, it was a bit tough to get our heavy luggage up/down the stairs but he staff was friendly enough to help us out. Would definitely recommend staying here especially with a group of friends, the environment is very laid back and welcoming!

8/10 Good

You Xin, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Sweet Hotel ^^
A very good and nice place to stay for bag-packer,making me feel like staying in my own house. Strongly recommended for those who want to try the traditional Japanese house. I will definitely stay here if come Japan next time!!!^^

10/10 Excellent

Jojo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guesthouse!
Best guesthouse among all I stayed. Good location, clean and very comfortable. Great staff. Easy to make friends. There is even organised activities for tourists and you can choose to join the fun. One will never regret staying here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a good place
The most that we like was the service. All the staff was always kind and helpfull. I'll stay there again and again.

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort
If you are a backpacker...
A good location for a "very" budget travel.

8/10 Good

Nicholas, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice little hostel, enjoyed my night here. The staff are very friendly and speak english. Very clean and in a quiet spot right next to the Shinfukushima station.

10/10 Excellent

B, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
I loved this guesthouse. The staff were unbelievably helpful, and the facilities were excellently maintained and cleaned. As a solo traveller staying in the dorm room, I felt they had the mix between being welcoming and friendly while having a degree of privacy and space just right. The 'capsules' were a decent size, and well planned with space to store things in them; they were clean and comfortable too. The location was perfect - very near a metro station, which itself was quite near most of the tourist sights. The surrounding area felt very safe even late at night, although this could be said about most of Japan. When coming back to the hostel it's nice to have the option of going into the lounge, which has good laundry facilities and information about local sights, where you can always talk to other guests. The fact it was an old fashioned traditional Japanese house with a modern interior made it feel very special. Truly one of the nicest places I've ever stayed in, hostels and hotels included, and I don't think this place could be beaten for value for money.

10/10 Excellent

Rose, Buffalo, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The rooms were clean and my bed was comfortable. The hostel staff was extremely friendly and helpful. I didn't bring a towel, but they provided a rental at a low charge. There are plenty of restaurants and bars in the area, which was really important for me after arriving at dinner time on a Friday night. It's pretty close to the JR-Fukushima station making it easy to get to and get around. I was able to take a train directly from the station to my next travel location: Kyoto. Highly recommended and would definitely stay here again.

10/10 Excellent

Hung-Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
除了常常撞到頭之外，其它都很好
Stayed 1 night in Jan 2024

10/10 Excellent

atsuko

Stayed 2 nights in Dec 2023

10/10 Excellent

ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 스텝들과 청결한 숙박시설 . 공용공간 분리등으로 편하게 지내다 왔어요
Stayed 2 nights in Dec 2023

10/10 Excellent

MAKI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高でした。
清潔感があり、落ち着いた雰囲気でした。 スタッフの方々も、とても親切にしていただき、快適に過ごす事ができました。
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Yukako

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子どもと一緒に宿泊しましたが快適でした。耳栓も使わず寝られました。楽しい時間をありがとうございました。