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Reviews of Daiwa Roynet Hotel Osaka Shin Umeda ANNEX

3 out of 5
Daiwa Roynet Hotel Osaka Shin Umeda ANNEX
6-16-6 Fukushima, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 134 out of 275 reviews" "
Rating 8 - Good. 111 out of 275 reviews" "
Rating 6 - Okay. 23 out of 275 reviews" "
Rating 4 - Poor. 5 out of 275 reviews" "
Rating 2 - Terrible. 2 out of 275 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean, Great area for price, good size 👍. Would gladly stay here again
Stayed 5 nights in Jan 2020
Response from Daiwa Royal Hotel D-City Osaka Shinumeda on 2020/2/5
Thank you for your nice view. You are welcome anytime.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and affordable, it is a great choice for short stays around Umeda area in Osaka. Service is great and very clean.
Stayed 5 nights in Dec 2019
Response from Daiwa Royal Hotel D-CITY Osaka Shinumeda on 2019/12/17
Thank you for your review. We are looking forward see you again.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from フロント on 2019/11/21
この度は当ホテルをご利用頂きまして誠にありがとうございます。またのご利用をお待ちしております。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2019/10/21
この度は当ホテルをご利用頂きまして誠にありがとうございます。またのお越しをお待ちしております。

10/10 Excellent

Robyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Frontdesk on 2019/10/5
Thank you for your stay. We look forward to seeing you again.

10/10 Excellent

Aleksandrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from front desk on 2019/10/4
Thank you for your stay. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019
Response from Frontdesk on 2019/8/18
この度は当ホテルをご利用いただきまして誠にありがとうございます。ご滞在中快適お過ごし頂けましたこと、大変嬉しく思います。 お客様のまたのお越しを心よりお待ち申し上げております。

10/10 Excellent

Hoi Shan Avon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Daiwa Royal Hotel D-City Osaka Shinumeda on 2019/7/20
Thank you for your review We are very glad you could enjoy your stay with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice location close to Osaka Station and other JR stations.
Stayed 1 night in May 2019
Response from Daiwa Royal Hotel D-City on 2019/5/31
Thank you for your message and your review. We hope you could enjoy your stay in Osaka.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2019/6/13
この度は当ホテルをご利用いただきまして誠にありがとうございます。 またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2019/4/1
この度は当ホテルをご利用いただきまして誠にありがとうございます。ご滞在中快適にお過ごしいただけました事、大変うれしく思います。 またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Ralph., Brisbane.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and new, the hotel provided everything you could need for a pleasant, fuss free stay. The female and young male reception and housekeeping staff were welcoming and friendly. As well as being reasonably close to Osaka station, Fukushima station is also nearby.
Stayed 7 nights in Mar 2019
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2019/3/28
Thank you for visiting Daiwa Royal Hotel D-City Osaka Shin Umeda. We look forward to seeing you again. Thank you.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and New Place. Convenient to have 7-11 just right at Lvl1
Stayed 5 nights in Mar 2019
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2019/3/25
Thank you very much for visiting Daiwa Royal Hotel D-City Osaka Shin Umeda. We look forward to welcoming you again.

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value for your bucks!
Room: even better than in their photos with a lot of perks (4G phone you can take out, a massage pillow, etc). Very comfortable and just enough space for 1 person. Service: the staff was really helpful from the cleaning lady, who opened the door right after I closed it with my key inside, to the front desk employees, who diligently answered my questions. Not having to worry about breakfast was definitely a relief and their options should fit most people's taste. Last but not least, the hotel is well located. Close enough to walk easily to 2 subway stations with 1 being a mega-hub in Osaka's public transportation system.
Stayed 2 nights in Mar 2019
Response from Daiwa Royal Hotel D-City Osaka Shin Umeda on 2019/3/18
Thank you for much for staying with us and your kind review. We hope you could enjoy your stay in Osaka. You are welcome to come back anytime.

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2019
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2019/4/29
この度は当ホテルをご利用いただきまして誠にありがとうございます。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t enough sound deadening between walls
Stayed 5 nights in Feb 2019
Response from Daiwa Royal Hotel D-CityOsaka Shinumeda on 2019/2/13
Thank you for the message. We apologize for any inconvenience caused during your stay. I will refer to your opinion. When you come to Osaka next time, please come back again.

10/10 Excellent

shuk han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Daiwa Royal Hotel D-CityOsaka Shinumeda on 2019/2/11
Thank you very much for staying with us. We are waiting for your next visit.

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2019
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2019/4/29
この度は当ホテルをご利用いただきまして誠にありがとうございます。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything! Great customer service and best facikitues - free travel buddy (phone) & massage pillow
Stayed 2 nights in Nov 2018
Response from D-City Shinumeda on 2018/12/2
Thank you very much for your feed back. We are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
I was really impressed with this hotel and with the price I got it for. The staff were always friendly and polite. The hotel is nicely remodeled and felt very fresh with the cool white and blue colors, the lobby seating area was nice and comfortable. The hotel room I thought was really nice and cute, again with the blue and white color scheme, the bed was wonderful-very comfy, great AC and lighting, and the bathroom was great too. Very convenient to have 7-11 right downstairs. The walk to the station is about 15-20 minutes, it can be a bit far if you plan to walk all day or were walking all day. I will stay here again next time!
Stayed 3 nights in Nov 2018
Response from D-City Shinumeda on 2018/11/18
Dear customer, Thank youv very much for staying in our hotel and for your kind message. We are looking for satisfying all our customers. You are welcome to stay here again anytime you come to Osaka.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from D-City大阪新梅田 on 2018/11/17
この度はダイワロイヤルホテルD-CITY大阪新梅田をご利用いただき誠にありがとうございます。 ご滞在中、お客様が快適にお過ごしになられたこと大変嬉しく思います。 またお近くに来られた際はご利用くださいませ。 スタッフ一同心よりお待ち申し上げます。 貴重なご意見ありがとうございました。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great stay. Comfortable beds, strong wifi, clean room
Stayed 1 night in Oct 2018
Response from D-City on 2018/11/5
Thank you for your staying. we are looking forward to seeing you next time. have a special day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
It was a brand new hotel with a state of art technology. Everything is fully equipped with all the things you required. However the room was a little small and cramped when I booked a single bed room. Might not be suitable for kids to stay in. The room which was given to me had a bad smell coming from the air conditioning. It was fixed the day after when I informed the staff. However it came back again on my third day of stay. Might depends on your luck of the room condition.
Stayed 3 nights in Oct 2018
Response from D-CITY大阪新梅田 on 2018/10/21
Thank you for your reservation and your message. We are sorry about the smell of the air conditioning, We will fix it so it does not happen anymore. .

8/10 Good

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very comfortable
Good location at 10 min. from Osaka Station, in a silent area. Very well equipped (special mention for the massaging pillow: great detail!). Personnel was very helpful. A 7-Eleven is at the side of the building. A great bed.
Stayed 1 night in Jul 2018
Response from D-CITY on 2018/8/17
Thank you for your staying. we are so happy that you had good time in our hotel. We are looking forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
A new business hotel that needs improvements
Location is far away from public transport - 20 mins walk at least. Check out time at 1100 is too early. Room clean up every other day is not good enough. Breakfast quality is OK, but, portion is very small.
Stayed 5 nights in May 2018

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でよかったです。
Stayed 1 night in Dec 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/12/25
この度はダイワロイヤルホテルD-CITY大阪新梅田をご利用いただき誠にありがとうございます。 またのご利用をスタッフ一同心よりお待ちいたしております。

10/10 Excellent

ひでじょん, 川崎

Business traveler
Liked: Cleanliness, staff & service
新しいホテルで非常に良い。隣の同系列のホテルと間違えやすく、最初は隣のホテルに入ってしまった。クローゼットにあるイオン脱臭も良いと思った。
Stayed 1 night in Oct 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/10/24
この度はダイワロイヤルホテルD-CITY大阪新梅田をご利用いただき誠にありがとうございます。 またのご利用をスタッフ一同心よりお待ちいたしております。

8/10 Good

nobuya

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020
Response from ダイワロヤルホテルD-CITY大阪新梅田 on 2020/10/17
この度はご宿泊いただきありがとうございます。 またのご利用お待ちしております。

10/10 Excellent

YUTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from ダイワロヤルホテルD-CITY大阪新梅田 on 2020/10/17
この度はご宿泊いただきありがとうございます。 またのご利用お待ちしております。

8/10 Good

nobuya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
腰痛持ちなのですが ベッドがエアウィーブに なっていて翌日まったく痛くなく 快適でした。
Stayed 1 night in Sep 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/9/20
この度は当ホテルをご利用頂き誠にありがとうございます。 ご滞在中、快適にお過ごし頂けた様子で大変嬉しく思います。 またのお越しを心よりお待ちしております。

10/10 Excellent

zoe, さいたま

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に便利だと思う
Stayed 1 night in Jul 2020
Response from フロント on 2020/7/15
この度はD-CITY大阪新梅田をご利用いただきありがとうございました。今後もお客様にご満足いただけるよう努めてまいります。是非またご利用くださいますようお願い申し上げます。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/4/6
この度は当ホテルをご利用頂き誠にありがとうございます。 またのご利用お待ちしております。

6/10 Okay

H

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
新しいので清潔感がありました。 フロントの対応は良かったのです。 残念だったのは掃除が行き届いていないことがあったり 浴槽の排水時に洗面台の下に排水が溢れ出すなど 設備のコンディションも良くなかったです。
Stayed 6 nights in Mar 2020
Response from フロント on 2020/3/30
この度はダイワロイヤルホテルD-CITY大阪新梅田をご利用頂きありがとうございます。数あるホテルの中から私共をお選び頂きご滞在頂きましたにも関わらず、この度のご宿泊では多大なるご不便、ならびにご不快の念をお掛けしておりましたことを衷心よりお詫び申し上げます。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/3/26
この度は当ホテルをご利用いただき誠にありがとうございます。 また、口コミ評価のご投稿ありがとうございます。 またのお越しをお待ちしております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

kazuma

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
駅からが遠すぎる………
宿泊自体は快適で、フロントの方々もとても親切なのですが、とにかく駅からが遠すぎてアクセスが悪かったので本当に後悔しました。 チェックイン・チェックアウトはフロントにある機械で行うのですが動きがめちゃくちゃ遅く、人間がやったほうがぜんぜん早いレベル。機械のせいでスムーズにチェックインできないのは本末転倒というか残念。
Stayed 1 night in Mar 2020
Response from フロント on 2020/3/16
この度はご利用頂き誠に有難う御座います。 ご指摘頂きました内容は今後に繫がればと思っております。 フロントにて精算をご希望頂けましたら対応も可能です。その際はフロントスタッフにお声掛け下さいませ。 またのお越しをスタッフ一同心よりお待ちしております。

8/10 Good

CHINYI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間偏小，3人房根本沒有地方可以打開行李！ 不過床墊非常舒服，很好睡！
Stayed 3 nights in Feb 2020
Response from Frontdesk on 2020/2/25
感谢您与我们在一起。 我们期待您再次使用。

8/10 Good

ジョン, 京都

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が暖かく、水回りや机、ベッドが清潔でした。チェックインもチェックアウトも簡単でよかったです。近くにセブンイレブンもあり良かったです。
Stayed 2 nights in Feb 2020
Response from Frontdesk on 2020/2/16
この度はD-CITY大阪新梅田をご利用いただき誠にありがとうございます。ご滞在に満足頂けたご様子で大変うれしく思います。 これからも快適にお過ごし頂けるように努めてまいります。またのご利用心よりお待ちしております。

10/10 Excellent

YUTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Frontdesk on 2020/2/14
この度はダイワロイヤルホテルD-CITY大阪新梅田をご利用いただき誠にありがとうございます。 またのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

幸彦

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/2/11
この度はダイワロイヤルホテルD-CITY大阪新梅田をご利用いただき誠にありがとうございます。 またのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で部屋の備品類やアメニティも充実していました。友人にもすすめます。
Stayed 1 night in Feb 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/2/10
この度はダイワロイヤルホテルD-CITY大阪新梅田をご利用いただき誠にありがとうございます。 ご滞在にご満足いただけたご様子で、大変嬉しく存じます。 これからもお客様にご満足いただけるホテルを目指し、鋭意努力を重ねてまいりますので、引き続きご愛顧を賜りますようお願い申しあげます。 またのご利用をスタッフ一同、心よりお待ちいたしております。

6/10 Okay

T, 京都

Business traveler
Disliked: Amenities
かもなく不可もなくという感じです。
Stayed 1 night in Jan 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/2/3
この度はダイワロイヤルホテルD-CITY大阪新梅田をご利用頂き誠にありがとうございます。 またのお越しをスタッフ一同心よりお待ちしております。

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/1/29
この度は当ホテルをご利用いただき誠にありがとうございます。 またのご利用心よりお待ちしております。

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from frontdesk on 2020/1/26
この度は当ホテルをご利用いただき誠にありがとうございます。 またのお越しをお待ちしております。

8/10 Good

MAMI

Stayed 1 night in Jan 2020

10/10 Excellent

MASAMI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたいです。
お部屋のカラーに惹かれてこのホテルを選びました。テーブルが広くて機能的で使いやすかったです。枕が私には少し柔らかかったですが、その他はとても快適でした。
Stayed 1 night in Jan 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/1/23
この度は当ホテルをご利用いただき誠にありがとうございます。 ご滞在中、快適にお過ごし頂けた様子で大変うれしく思います。 またのご利用心よりお待ちしております。

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from フロント on 2020/1/15
この度は当ホテルをご利用いただきありがとうございます。またのご利用お待ちしております。

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from ダイワロイヤルホテルD-CITY大阪新梅田 on 2020/1/9
この度は当ホテルをご利用いただきありがとうございます。 またのお越しをお待ちしております。

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
内装の色使いがかわいく、清潔で快適でした。
Stayed 1 night in Jul 2019
Response from フロントデスク on 2019/12/21
この度はご宿泊頂き誠に有難う御座います。 これからも快適にお過ごし頂けるように努めてまいります。