When compared this hotel with the one in DisneyWor
Overall is good in hardwares for this level of hotel with such prices. However, when compared with my previous hotel in disneyworld, their services are not as good as the other with its price is lower.
Hon Kit Henry
於 2024 年 8 月住了 4 晚
10/10 有夠讚
Can
2023 年 8 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Can
於 2023 年 7 月住了 1 晚
4/10 不太好
Haihong
家庭旅遊
2023 年 4 月 2 日
不喜歡:員工素質、設施服務和住宿環境和硬體
除了氺上巴士沒有什麼好的了
Haihong
於 2023 年 3 月住了 2 晚
10/10 有夠讚
David
家庭旅遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel and location
David
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Charlie
2025 年 6 月 28 日
喜歡:員工素質
It was an ok stay. I wouldn’t call this a 5 star hotel. Pros - the pool was very nice, service excellent with great food - nachos were incredible and massive! And great drinks. Our room was ready first thing in the morning when we checked in which was hugely appreciated.
Cons - quite a few just mentioning the main ones - The room was very dark, and quite run down. The whole hotel needs renovating, the hallways stank of damp and smoke and spillages weren’t cleared up for hours.
An ok deal with the free express passes but I’d pick Hard Rock next time.
Charlie
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Lisa
家庭旅遊
2025 年 6 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was average. We stay here for the express pass.
Lisa
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Brian Lee
家庭旅遊
2025 年 6 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Expensive but worth it for express pass at the parks.
Brian Lee
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Ulku
家庭旅遊
2025 年 6 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice environment!
Ulku
於 2025 年 6 月住了 2 晚
4/10 不太好
Dawn,Lakewood Ranch
家庭旅遊
2025 年 6 月 23 日
不喜歡:整潔度和設施服務
Booked this hotel because of the express passes that were offered for the parks. We have stayed at the Hard Rock in the past and loved it so thought this experience would be similar but it was not. First, the main restaurant and bar were being renovated and the only restaurant/bar was not very inviting. The second issue was the cleanliness of the bathroom. The tile around the shower had a layer of grime that needed a deep clean. For the $2900 for 3 days you would think it would be spotless. Third, we booked a room for 3 kids and two adults. We got to the room and it was SMALL! Two queen beds! I went to the front desk thinking we had the wrong room because there was no place for the 5th person to sleep. They explained I needed to request a roll a way bed. I inquired as to where they would put it since room is so tight and they said a chair would be replaced by bed. They came up with the bed but left the chair for us to deal with. The last straw was when we tried to use the express pass at Epic Universe. We were told the hotel express pass was not honored. We booked this hotel through Expedia so I went to my booking to see if this was explained and it was not. There is absolutely nothing saying that the express passes would not be honored at this park. This was the only reason we paid $1000 a day for a room. If this was written in the booking details we would have stayed at a cheaper hotel and purchased express passes from Epic Universe.
Dawn
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Ashley
家庭旅遊, 親子旅遊
2025 年 6 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
This property is beautiful, everyone was kind and overly accommodating. It was a very special stay and I am so grateful we came here with our family.
Ashley
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Bernard
家庭旅遊
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
I have stayed here every summer for the past 5 years. Always greatl.
Bernard
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Angela
家庭旅遊
2025 年 6 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was very quiet. Couldn't here any noise while sleeping. The water taxi was a nice way to get to the parks.
Angela
於 2025 年 6 月住了 3 晚
10/10 有夠讚
James
親子旅遊
2025 年 6 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great place to stay.
James
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Monica
家庭旅遊
2025 年 6 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super place for families
Monica
於 2025 年 6 月住了 7 晚
2/10 很糟糕
Shannon
家庭旅遊
2025 年 6 月 11 日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Very overpriced. Hotel is dated. Not a lot of food options upon returning from park. Waited an hour to check luggage.
Shannon
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Quyen
親子旅遊
2025 年 6 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Property was very clean and pretty. So close to City Walk and convenient.
Quyen
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Melinda
家庭旅遊
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Need a slide at pool. And free water in rooms. Bellmen were wonderful, but didn't like having to tip two people each time. One to load cart, then a different one to push and unload cart. Also, they tried to separate me from my luggage when I checked in. Very confusing. All employees were exceptional. Pool was beautiful and fun. Great pizza at pool too. Would stay here again
Melinda
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Robert
家庭旅遊
2025 年 6 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Consistent with our other Loews stays: clean, nice dining, friendly staff
Robert
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Victoria
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Victoria
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Nicole
寵物同遊, 家庭旅遊
2025 年 6 月 8 日
喜歡:住宿環境和硬體
The customer service was excellent. From the front desk, to the valet. All the staff was top tier. Samuel the front desk manager was so helpful. Everyone was incredibly nice and polite.
Nicole
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Terence
情侶出遊, 家庭旅遊, 親子旅遊
2025 年 6 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property. Close enough to Islands and the Studios to walk. Also with included bus and boat transport. Pool is lovely. Nice comfy rooms. And even better Express Pass which now includes Hagrid’s Motorcycle ride-the next rollercoaster there.
Terence
於 2025 年 5 月住了 4 晚
8/10 不錯哦
Hayley
家庭旅遊
2025 年 6 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great having the express passes. Also ideal having the water taxi’s to citywalk and having own security clearance at hotel