Our hotel phone never worked, the elevators rarely
Worked, the side of the building we were at were under construction, the walls are thin, the toilets were in poor condition, the shower head was wobbly, the rooms weren’t cleaned daily, the lines at guest services was extremely long and slow, I had to ask 2xs for extra bedding and towels, the whole hotel needs a lot of work done to make customers happier, and the exit and entrance was confusing to drive into the hotel.