Verified review
6/10 Okay
Kenia Marie Ortiz
2024/7/19
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The place is good, but there came a time when we felt uncomfortable, because they did not guide you well and everything you needed to know about the place. Whatever we did due to lack of orientation, they threatened us that it couldn't be done and we had to call the police. We felt intimidated during our stay. We also couldn't use the attractions, swimming pool, parks of the place because the check in of the house was different from that of the surroundings and there was a discrepancy on the day we arrived at the house to use the surroundings, they wanted to call the police and it was the owner of the home's mistake. for not having us visit to use the surroundings, nor did they guide us on that. We were always humble at all times and everything was a threat, you cannot take a visitor to the house with another vehicle either, because the guards also want to call you without them entering. It was a totally limited vacation in my own space that I paid for. Dead cockroaches came out of the house every now and then. Really the only good thing is the space you have in the house, but it is not for going out if you lack knowledge because you will only have bad times and scares.
Stayed 6 nights in Jul 2024