I loved the cleanliness of the hotel, and the staff were very polite. Shykyon and Sully were especially amazing—they made me feel so welcome. I’ll definitely be back to stay at the Hyatt again.
That said, there are a couple of things that could be improved. When you arrive, there’s no signage or staff at the entrance to let guests know check-in is on the third floor. I, along with others, ended up wandering around before asking someone for directions. Also, the beds were not as comfortable as expected.