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"Really friendly and helpful staff"

"First time staying at the Moxy, room was a decent size and clean with a comfortable bed and nice clean bathroom. Breakfast was buffet style with full English and continental options, all of which was very good. Staff in all areas were friendly and very helpful. Overall an enjoyable stay and highly recommended."

"Reception staff excellent and nice hotel. Staff in lounge bar were disinterested and bar lacked atmosphere. "

"I’ve been staying at the future inn for the past 9 years on a regular basis as me and my partner have family in Plymouth.. it’s always been our go to hotel however the recent years the carpets in whatever room we get given seem to be all stained and the beds are so bouncy, you’re woken up every-time someone moves.. it may be due a revamp but will still be our go to due to the ease of where it is, the friendliness of the hotel staff and the amenities available… overall a great stay. "

"Great hotel right in the centre of the city. Great facilities"

"We did however get woken up earlier than we would have liked (06.30) due to the noisy radiator in our room ,this must be the time the system wakes up . The first time it happened I ask at reception if they had a ‘bleeding key’ so I could take the air out of the radiator. Reception said they would report it house- keeping and asked if we were going out which we did for the day , so on return we thought it had been actioned however the same the following morning 06.30 wake-up call avoid room 421 "

"The thermostats controlling the aircon/heaters were mounted directly in line with the heater outlets so that whenever the heater kicked in the thermostat immediately thought the room had reached the right temperature. This comical setup had been installed in our bedroom and also my sister's room. The name of the installers was, amazingly, printed on the units. The hotel management would be well advised to get the installers back to correct the locations of the thermostats - at no cost to them. Apart from this issue the hotel is a real treasure with a brilliant restaurant. This was our second stay. "

"Beautifully refurbished former department store - full of character and friendly staff."

"Great place and great location. Parking was a real bonus and the food was 10/10. Highly recommended. "