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"polite and helpful staff. Hannah at the front desk is great. everyone is friendly. "

"I stayed here for 6 nights in March with my sister. I cannot fault the hotel. It is beautiful, in a fantastic position ( although be prepared for steep slopes and lots of steps if walking). So close to main attractions. We had an opera room and the view was stunning. Lovely big room with lots of amenities. The staff were all so professional and friendly ( especially the lady who stood in the foyer all day!). I would definitely stay again and highly recommend "

"Fantastic gluten free breakfast. They even made us gluten free pancakes."

"Great location. Friendly staff in the lobby and concierge. The hotel is a but tired and shabby. "

"Breakfast was outstanding. Room was a little noisy, kept hearing chairs or something being dragged across the floor all night. "

"First time staying here will definitely be back service was amazing. Our fight got cancelled we ask for a later check out they managed to do that for us so much appreciate it. Thankyou so much for a amazing stay…☺️殺🙏"

"The hotel is lovely. Traditional and well equipped. The only reason it’s not a 5* review is a couple of areas that fell short. In the gym, not all of the equipment is working which means access is difficult at busy times. We only ate in the hotel for breakfast on the day we checked out and were greeted with a confused look when explaining we don’t want the buffet but instead wanted to order from the à la carte menu. The food took a while to come (which we were advised) but when it did, sausages were lukewarm and I wouldn’t be surprised if they came from the buffet. This wasn’t in keeping with the high quality experienced in the rest of the stay. Location is fantastic and the free travel around the city meant we got to see so much. "

"We had a lovely stay! Easily accessible to all city sights.."

"Very nice buffet"