6/10 一般般
Courtney
家庭旅遊
2025 年 8 月 8 日
I booked an oceanfront room 5 months in advance for my daughter’s 16th bday and paid the price of an oceanfront room. When I got there, I was given an oceanview room. I told the front desk the issue and they didn’t have any oceanfront rooms to switch me to that had two beds that we needed. When I asked to be refunded the difference between oceanview and oceanfront there was nothing they could do. They said I had to contact Expedia. Needless to say, I was super disappointed that this was my daughter’s birthday gift to have an oceanfront room which we have never had before, and it was ruined.
Courtney
於 2025 年 8 月住了 1 晚