奧克蘭滑雪飯店，旅行前必看！

「The room was clean. The bed was very comfortable. 」

「very good」

「Easy access」

「A convenient yet quiet location.」

「The facilities are outdated and the cleaning level is average.」

「Great place! Will definitely stay here again. 」

「Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able...

「Chech in 櫃檯人員服務不佳，態度有種族歧視之可能。」