Farmstay in Oakland County

"Both my husband and I made a reservation to stay at this location for a total of 9 days. Upon arriving we were not greeted by staff due to a failure with the room card key system being down and malfunctioning. Each time we left the room we had to ring the staff on the front desk phone and wait for them to radio someone to meet us at our room to let us into our room. The room was not a bad room however the last guests that occupied this room had a fun filled event as remnants of dried rose petals riddled the floor and candle wax was left on the night stand, Shelfs and dresser top under the t.v. We also had red balloons behind the recliner chair. Overall we as well as many other guests were completely disappointed with the wait times that it took for us to gain entry into our rooms each day. "

"The experience was wonderful!"

"At check in i was tolf the pool was in order. It was 1030pm, i then said before we continue heck in are you sure that your pool will be open first thing in the morning. Like 6am. The night lady answered yes, but i could still refund you and you could go somewhere else. I asked a 3rd time are you sure the pool would be open. She assured me that someone was going to be there by 6 am to fix the pools. I had told them we had made the 5 hour dribe for my sons surgery the next day, and we booked this hotel due to the pool and hot, which both were not working.. again i was assured they would be. The next morning the pool and hot tub were nor working. The desk staff stephanie was helpful. But not much she canàß"

"The staff was so kind/accomodating & the room was perfect!! "

"The room was exactly as expected and very clean. The staff at check in was very friendly and helpful. Great experience. "

"Nice 4.5* hotel ok value for the money in the area. Attentive staff."

"Process was amazing. The system crashed right before I arrived, but they had a process in place and it went amazing. "

"Booked this for a work trip, the staff and room were exactly what I've grown to expect from a Hilton run hotel. Room was clean and when I had an issue with my room being 80 degrees in the middle of the night the staff quickly moved me to a new room. If you stay enough you'll eventually have an issue with a room it's inevitable, but the staff handled it perfectly. "

"The room was clean, but the sink didn't drain. Bed was not comfortable, you could feel the springs. An hour prior to checkout a staff member opened the door, did not knock, and said hello and the left. I went to look who came by and I could see the lady walking down the hall. I wasn't about to shout down the hall to see what she needed. They also tack on an automatic charge of $16 per day at checkout. I've stayed here before and after the renovations. The cleanliness has not changed, but the character is gone. Honestly, it just felt like a standard chain hotel. I like to stay there because of the security, but after a staff member opened my door without knocking, I'll try a different hotel next time. I did notify them at checkout and about the sink, the response was dismissive."