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"I really enjoyed this resort best food we've had in an all inclusive. Only complain is the crocodiles on the ocean we barely got any time to be in the ocean because of the crocodile sightings. I'm not sure if it was just our luck. Other than that excellent service, and very fast response to our needs. For instance, our air conditioning stoped working one day within minutes we had someone in the room fixing it. Highly recommend this resort."

"Very good"

"Staff were friendly. We options for dinner and lunch are great. We enjoyed eating lunch at the sport’s bar - it was cool, food was tasty and staff were nice. All the bar men were spectacular. S only question was about the swimming pool, the water was a bit hot. The check in was pretty good and check out was amazing. The belt boys were really nice and help us out until we boarded the shuttle to the airport. "

"First of all we had an amazing time. Four days and three nights was too short. The staff was very friendly and the food I had to say was pretty good for being inclusive. My bed was great with comfortable pillows. When we arrived in our room we had some welcoming goodies. The pizza was amazing… they had amazing shows and fiesta mexicana was great. We loved it."

"Service was great. Hotel was clean. Food was food."

"From the moment we arrived at Villa La Estancia, we were enveloped in an atmosphere of warmth, professionalism, and genuine hospitality. The property itself is stunning—immaculate grounds, luxurious suites, and breathtaking views—but what truly sets this resort apart is its incredible staff. Every single team member we encountered went above and beyond to make us feel welcomed and cared for. The pool staff : Nico , Raul, Ruddy, the servers Josue, Ernesto, and Jesus and Daniel with the towels. And Carlos for making that great beach BBQ. From the front desk to bell Service : Oswaldo and Bryan, and housekeeping, and the spa attendants , the attention to detail and personalized service were beyond exceptional. The restaurant staff deserve special praise as well. La Casona ! Fabian, Angel, Eduardo, Ada, Daniella, Carolina, Rogelio and Benjamin and Ricardo. Each meal was served with a smile, and the team remembered our preferences after just one day—a level of attentiveness you usually only find at the very best five-star resorts. Housekeeping was equally impeccable—quietly efficient and thoughtful. It’s clear that the team at Villa La Estancia is not only well-trained but also takes real pride in creating memorable guest experiences. If you’re looking for a luxury stay where genuine hospitality is the standard, Villa La Estancia should be at the very top of your list. The staff alone make it worth the visit—and they’re the reason we’ll absolutely be coming back."

"Very relaxing, thanks 😊 "