「I thought the staff was excellent. Very personable and attentive to individuals needs. They went above and beyond. House keeping did an excellent job! The extra touch was in room treats for guest that are replaced daily. Although I didn't use it much I appreciate it. The breakfast had many options. The coffee was excellent too! 」
「Great price and great service, the staffs were kind and friendly.
The hotel was modern and clean.
There's tram to link the hotel from the city center and the stop is juz outside the hotel, so it's convenient. However, the journey is a bit long. It takes about 40 mins to travel from the hotel to city center.」
「the location is near the tram station, only 15 mins walk to Duomo di Milano. Room was very tidy and clean, served with bathrobe and slippers. Also, interior design of the room was impressive. Staffs were nice and helpful. Highly recommend others to choose the hotel when they visit milan.」
"Everything is good in the hotel, spacious clean room, nice location for all transportation, walking distance to central area, lots of choices in beautiful, helpful receptionist. The only minor down point is the shower room is quite small."
"I have mentioned to have a silent room about one month before I arrive. Unfortunately the room window towards bar street which makes noise at night and morning also included truck noise, street cleaning noise … otherwise all are good! Especially the food in sfizo, good quality and tasty as usual! Really suggest to go to try! The team from hotel is good! Smiling and warm. "
"The condition of the room and hotel is really bad. Looks like they haven't renovate or maintain it for the last 10 years. The carpet felt very dirty, even the floor beneath the carpet was broken, when you walk you felt a sudden depression hole underneath! This is really horrible condition."
"We stayed here for 1 night 1 total of 18 people and we were 16 people who called the desk to help us book a taxi. We ordered 2 cars for 8 people, and the desk told us that we needed 3 cars, but my other 2 friends, they went first, and we had 14 people left, and there were 2 taxis, and we saw that we could take 14 people, and then I and the service desk said can you cancel 1 car for us, and the desk agreed. We got in 2 cars, but the driver of the second car was abusive and threatened us on the way, saying that his colleague drove an empty car, and we offered to give his colleague 20euro as compensation, but the driver did not agree, and the driver threatened us because we were far away from the airport, and we were driven out of the car by the driver halfway and insisted that we sit in their third car, and we were in the car with 2 mothers and 5 children, and we were very scared, and we compromised, and we all cried, and the children were very scared. We were forced to pay 3 cars 160 euro equals 480 euro for the personal fare to the airport, and it had a very bad impact on our 5 children, I will not stay in this hotel in the future"