Studio Suite, Kitchen | Private kitchen | Mini-fridge, coffee/tea maker
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Reviews of Guesthouse at Norwalk Inn

3.5 out of 5
Guesthouse at Norwalk Inn
93 East Avenue, Norwalk, CT

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 37 reviews" "
Rating 8 - Good. 9 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from Management and the team. on 2023/10/11
Thank you for staying with us and your Feedback!

8/10 Good

Joyce

Stayed 1 night in Sep 2023

6/10 Okay

Kristin

The pictures are very deceiving - as they are of the Guesthouses not the main hotel. I thought I was booking at an Inn, but I was really booked at a regular ole chain hotel. One that charges $8 per person per day for their pool! (you should really change this policy for paying overnight guests - why should we pay additional for facilities like this?) There's also nowhere to walk to from here, so if you're without a car expect to be paying for Ubers everywhere (which is fine as they're readily available). Overall, felt this was just a typical hotel stay whereas I was looking at the "18th century Inn" and was really confused as to why I was paying to use hotel facilities after paying for the hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Management and the team on 2023/6/5
Thank you for staying with us and your Feedback!

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Management and the team on 2023/6/5
Thank you for staying with us and your Feedback!

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, though rooms a little small. We were only there for 1 night.
Stayed 1 night in Apr 2023
Response from Management and the team. on 2023/4/20
Thank you for staying with us and your feedback!

10/10 Excellent

anthony

Liked: Cleanliness, room comfort
it was amazing will stay again food was good comfort was great
Stayed 1 night in Mar 2023
Response from The management and the team on 2023/3/13
THANK YOU FOR STAYING WITH US AND YOUR FEEDBACK

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023
Response from The management and the team on 2023/3/13
Thank you for staying with us and your feedback

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from our management & staff on 2022/7/17
Thank you for the review. We hope you book with us agian!

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Great place near SoNo
Lovely place with kind staff.
Stayed 1 night in Jun 2022
Response from Front Desk Manager, David Bruder on 2022/6/28
Thank you for your feed back, we are glad you enjoyed your stay with us. Hope to see you again real soon!

6/10 Okay

Adam

Liked: Cleanliness
Disappointing
Furnishings and housekeeping are sub-par. TVs are pathetic, no wifi information in the room, walls are paper thin, shower is small, housekeeping forgot washcloths, couch uncomfortable, furniture is old. Won’t stay again. Felt more like a halfway house than a nice Inn.
Stayed 3 nights in Mar 2022

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and the one bedroom suite was very spacious.
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Tiny And AC units are difficult
The ac units in this place are very difficult to figure out - so much so we suffered much of our stay without any ac. The rooms on the first floor are substantial. But they first had us on the third floor - despite the write ups on their site these rooms are TINY and I wouldn't want to spend much time let alone more than a day in either - especially if I were traveling with any company. Their site also boasts adults only. This is not the case.
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest house was extremely charming and clean. Service was friendly and efficient. Our bed was more on the firm side and sounded like it needed a little WD40..
Stayed 2 nights in Oct 2019

6/10 Okay

Melanie R.

Liked: Cleanliness
No night at the inn.
When we arrived we did not get the booking we had done on line which was a junior suite which had microwave, small fridg. And stovetop. Instead we got a king bed without microwave or stovetop. The young man who check is in said he couldn’t find the reservation and would we accept the other suite. We had been driving since 4am and just want to rest. It all worked out fine.

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Inn in wonderful little city
The Inn is undergoing renovation but it did not affect my stay. Hearty food, reasonably priced in dining room/bar. Very scenic and a real nice homey feel. The guest house was amazing! Gorgeous Victorian home carved into suites. I could live in this suite! Easy in and out of parking lot. I will return. However, you should prefer charm and comfort over glitz to choose this hotel. Staff appears to be somewhat new but trying hard to give good service.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The room was nice but bedding and pillows had small stains. The staff was friendly
Stayed 1 night in Sep 2019

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean room!
Very nice room and kitchenette! Comfortable, quiet, and clean!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Daniel

Check in & room were perfect! Will absolutely stay there again....
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
The room was nice and the amenities were as advertised. The details and woodwork of the guesthouse were beautiful and much of the entry was from the original house-they renovation was done beautifully. When we went to check in, we were given to the key to a room that had not been cleaned. It was also not the room we booked (it was a studio style and we booked one of the suites with a bedroom and king sized bed). Unfortunately I was told when booked through a third party site they cannot guarantee the room type even though you select/pay for it and they could not compensate for that. They were able to give us a different studio suite that had been cleaned after another small wait. Once we got into the room, it was nice even though it was not the style room we booked. The restaurant on site was wonderful. The location is a couple of miles from a nice beach/park area.
Stayed 1 night in Sep 2018

10/10 Excellent

Nancy, Ashburn, VA

Spacious and lovely!
When we checked in the staff was obviously dealing with issues, including a large event and a broken elevator. Yet they got us processed quickly and got us on our way to our room. Very friendly, helpful front desk staff! The room was a very spacious efficiency with a kitchen, living room, sleeping area combination. Very nice large bathroom and everything was very clean! Good to note, the ice machine is located in the main inn so a cooler is handy. Enjoyed our overnight stay and would return. when passing through the area.
Stayed 1 night in Sep 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel but please fix the Internet!
Very nice hotel. We stayed in the "Bush suite" and it was perfect. I traveled with my son, 11 years old and daughter 9 years old. This room was perfect for us. Very good bed, high quality bedding. There is a kitchen with everything from a fridge to a dishwasher. If I could make one negative remark it is the WIFI that keeps dropping out, you find it but there is no internet. My son got real upset because he kept losing in online games because the internet stopped working for 4-5 minutes at the time. Probably an easy fix!
Stayed 4 nights in Jul 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What amazing place to stay… Furnishings were great
What amazing place to stay… Furnishings were great… Service was great… Overall feeling of the room was great. Only gripe is the restaurant… Would love to have a real five-star restaurant here. It would be amazing! However, this is a great stay!
Stayed 1 night in Dec 2017

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decor, nice suite
Beautifully decorated suite, including a nice kitchen, dining area, work area, living area, etc. Wonderful for a long or short term stay.
Stayed 1 night in Dec 2017

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
We were thrilled to stay in this Historical Building. Our Room was Big & Spacious. The decor was lovely & calming. The Hotel offers a Free Shuttle to local sites and Resturants, take advantage of this service, it's great. The room & bathroom were spotless. We were disappointed with one thing, THE BED. It was very uncomfortable. We were disappointed that they took pride in decor & cleanliness and invested $0 on their Mattress. Bummer.

4/10 Poor

Thomas

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Very disappointing
First time staying here. Did not know, nor did they mention that there is no service for the rooms on a daily basis. Wednesday only! They didn't even ask how our stay was when we checked out. One and done, will not stay here again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Patricia, Fort Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
Weekend anniversary getaway, great room!

8/10 Good

laine, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok Norwalk Inn
Quick business trip, Hotel was nice but nothing around it!

10/10 Excellent

Tony, New York, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasantly surprised
I booked a room here as my main hotel was sold out. It turns out it was much nicer than I had anticipated. Felt like a bed and breakfast but without the breakfast part.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great value
Nice suite in the Guest House..a circa 1750 building. Full kitchen , with dishes and utensils. The bed in our suite had a very noticeable valley.. Two calls to the front desk with no action. Housecleaning is only provided once a week. Assuming the bed was an anomalies and you can put up with limited house cleaning, the Guest House is a great value.

6/10 Okay

Verified traveler

Liked: Cleanliness
The lady at the restaurant/bar was really not friendly
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquille
Super beau studio. Immeuble 1750 restauré 2017. Petite cuisine et salon! Super beau. Mais aucun service à la chambre car c'est un ajout au bâtiment principal
Stayed 1 night in May 2017