西北羅徹斯特婚宴飯店，旅行前必看！

「We have always loved staying at the Woodcliff, however, it seems like things have changed. Our room wasn't ready at 4:30, when check in was at 4:00. We waited until 5:30 to get in. The room itself was less attractive and maintained (miss matched glasses, fading paint, rough furniture etc.). The volume on the TV didn't work. The room was very cold, but, it wouldn't "heat" beyond 70. The staff were very nice. We didn't complain, but, we won't be staying there again.」

「Manee she managed and solved my problems just before I get to the hotel and she makes my stay as perfect as I never imagined. Thank you Hilton management team for hiring people like Manee she deserves a higher position and pay increase.」

「Pool was closed with no prior heads up. It’s an awesome place and the price is right」

「This is an unique experience for us. There is no traditional lobby or reception area. All entrances are managed by electronic keypad. The staff coordinated with us through the text messages for daily cleanup and other needs. The hot tub does not have soap, shampoo and no place holder for one we brought. I will stay again but I wish there is a soap holder. Parkign is easy. The place is well maintained but bed, mattress and carpet could use more cleaning or even new ones.」

「The service is definitely terrible. Never seen a manager disrespecting people like that because I’m under 21」