肯塔基北部貝斯特韋斯特飯店住宿訂房

「I chose this best Western because of the indoor pool. When we checked in we were told there was an electrical issue with the pool and it was unusable. The manager on duty apologized but my grandchildren were very upset! I feel Expedia should have known this and that I am due a refund at least in part! I would NEVER have booked this hotel if I had known this!」

「Renovated poorly- mattress was definitely not new- cheap renovations overall 」

「Staffs are friendly. Room is big and clean. 」

「Very nice place to stay. Would definitely stay again.」

「Missing pullout couch that was in listing. Breakfast was terrible」

「Room was clean but since there was a floor by floor remodel going on things were out of sorts. Breakfast was lacking and seemed to be cooked in a maintenance room connected to the dining room. Staff was more than friendly and helpful. My room had many small things that still had to be accomplished in order to be considered remodeled, a little unprofessional. Please check the bathroom fans to make sure they are working, mine wasn't so it steamed up the entire room.」