Starwood Capital Northern California hotels

"Clean and friendly staff,definitely will stay again "

"This hotel is located in a wonderful bay setting but the property is old and tired. Since it is secluded from the city the dining was quite limited and the prices were outrageous. I felt I was being held hostage for a $45 breakfast which consisted of two coffees, one English muffin and an order of sausage. We walked 15 minutes to Skates and we had a lovely lunch that was value for money. One of my San Francisco friends suggested that I should have carried my own coffee and ordered hot water but that defeats the concept of hospitality. "

"This is one of the worst hotels I've ever stayed in, hands down. Don't believe the gleaming reviews as they are likely left by people working for the hotel. Lets start with the fact that the hotel is in the hood and its not safe. Drunk and high people amble around the hallways and the elevator is not key-accessed, so they can come right up to your floor. The building is also not locked during the day so anyone can waltz right in. My first impression upon arrival and check-in was being accosted by a drunken homeless man who could barely stand, asking for cigarettes and/or money. When you get in your room, you'll likely be missing necessary items and things will be broken. In my case, I had no shower curtain and my TV remote didnt work. The hotel did NOTHING to fix this despite several requests, so I had to shower without a curtain and spill water everywhere. My TV was also stuck on the QVC channel for the entire trip, so it was useless. In terms of amenities, this hotel is ancient. There is no air conditioning. Theres an old-school iron space heater you have no control over. Be ready to open your window (and jump out) to cool down and hear the sounds of the homeless screaming and ambulences roaring down the street all night long. The linens are rough, stained, and old. The bed is hard as a rock. Everything creaks under your feet. The walls are paper-thin so expect to hear every conversation, scream, vomit sound, and sex sound. TLDR; This place should be condemned."

"I usually have great stays at this hotel, but this particular stay was out of uncharacteristically mediocre. The staff is wonderful and everyone is working very hard. No problems there. When I got to my room (room 801), it felt like the room was hastily assembled. The blinds wouldn’t come down at all so privacy was limited, and the TV is set on a strange part of the wall away several feet from the bed, making it difficult to watch comfortably. It felt like we were basically in a storage closet-turned-hotel room. I’m sure this is just a one-off experience, but I suggest anyone booked in room 801 ask for different accommodations. "

"Yes"

"Clean room, great breakfast, nice staff "

"Beautiful view."

"Yes, "

"Everything about this inn was impeccable. Staff was polite, helpful, kind and patient. The rooms were nicely appointed, very clean and nice. One complaint would be that the blinds do not block enough of the light coming into the room while sleeping. But everything else was absolutely wonderful!"