Find Hotels with a Pool in Northchapel

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"Awful hotel, grubby, old and in need of a revamp. So disappointed as was looking forward to this stay. "

"Lovely room with comfortable bed. Very friendly and professional staff. Could do with hot plates for hot breakfast and disappointing coffee but otherwise super breakfast with cold and hot buffet. Book a bed and breakfast room if you will require breakfast. Restaurant food prices expensive. "

"someone else’s hair in the shower, shower overflow and leaked. Pool overcrowded with kids. Breakfast poor quality - had to ask 3 time for a drink"

"Clean and classy room, i personally like the more classic country manor decor. Good facilities available and the food was nice. All in all i would definately stay again"

"The first room we were allocated looked as though the beds had been sat on, so we asked for a different room, and that one was fine. Soap and shower gel were the only toiletries provided and meagre amounts of tea and coffee were in the room. More was given on request and plant based milk too, which was great. We didn't eat at the hotel because as a vegan and a vegetarian, suitable food choices were limited, plus the information we were given was that, because we were staying out of season some services were unavailable. The Receptionist was helpful, though some issues (like how to get the TV to work, or the heating or wifi) could be resolved by providing more information in the room. Overall, the accommodation was suitable for the purposes of our stay."

"We had a good stay at Old Thorns. Stayed because attending a wedding. Quiet and spacious rooms. Exceptionally clean. Very good customer service throughout."

"I messaged them early on the day of checkin to advise i would be late. Upon arriving they could not find my reservation and kept me waiting with no resolution at 2.30am just wanting to go to sleep I had to contact 24 hour guest support for them to find the reservation and eventually check me into my room but blame was placed on me by customer support saying that they couldn't guarantee a message was received as i booked through hotels.com and not them. I stopped in a motorway service to ensure I wasn't driving tired and then got blamed for their rubbish systems. Pretty disgusted"

"A 5 star property that is family friendly and perfect for small children. The staff go above and beyond with their service philosophy "