Amazing place was perfect in every way would highly recommend and will def go back
kelly
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Debbie
2024年3月19日
喜歡:整潔度
The property is set in the most idyllic settings,the lake is stunning.Property from the outside is stately absolutely stunning.The staff on arriving was obviously not a people person whilst other members of staff couldn't do enough.Our room was pleasant but other areas needed attention.The whole property smells devine but stained carpets really wasnt pleasent..
Debbie
於 2024 年 3 月住了 2 晚
2/10 很糟糕
Peter
商務旅客
2024年1月24日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Peter
於 2024 年 1 月住了 6 晚
6/10 一般般
Katrina
2024年1月17日
喜歡:整潔度、員工素質和客房舒適度
Mixed
We have had 3 previous trips to Champneys resorts and thought we understood the service offering. However we are unlikely to stay again. This is not a value for money experience. Aside from being able to walk around in a bathrobe there is nothing different here to a normal hotel with spa facilities. Our fault for not reading the confirmation email when booked but we assumed based on past experience that the use of the spa facilities came with the booking. They didn't. We had to pay an additional £70 each per day of our stay. For this one of the jacuzzi's did not have all the jets working, the large shared sauna was not hot enough, and a small shared sauna was closed. The small shared steam room was also not the best. The fitness classes also now charge a fee. The aqua fit class was disappointing. I find this pricing structure bizarre for this type of resort. In saying that the reception staff member who checked us in and out was wonderful - professional and accommodating. We didn't know until checkout that they resort had provided us a complimentary dinner to celebrate our wedding anniversary which was a nice touch. Our New Zealand waiter also demonstrated a good understanding of customer service - some of the other serving staff could learn from him.
Katrina
於 2023 年 12 月住了 2 晚
2/10 很糟糕
Ellie
2024年1月14日
不喜歡:整潔度、員工素質和住宿環境和硬體
I normally stay at champneys at least twice a year and have the best experience but it’s massively gone down hill. Really disappointed in my stay
Ellie
於 2024 年 1 月住了 1 晚
10/10 有夠讚
NICOLA
商務旅客
2024年1月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent!
NICOLA
於 2023 年 12 月住了 3 晚
10/10 有夠讚
Israk
情侶出遊
2023年12月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff and and services were exceptional and the spa facilities were very good - perfect for a day or two to unwind. I would also recommend having dinner at the in house resturaunt as the quality of food was amazing.
Great for an overnight stay with a day spa add on for the next day - you get what you pay for