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Reviews of Hilltop Inn & Suites - North Stonington

2.5 out of 5
Hilltop Inn & Suites - North Stonington
373 Norwich Westerly Rd, North Stonington, CT

Reviews

8.2

Very Good

Rating 10 - Excellent. 714 out of 1490 reviews" "
Rating 8 - Good. 407 out of 1490 reviews" "
Rating 6 - Okay. 185 out of 1490 reviews" "
Rating 4 - Poor. 98 out of 1490 reviews" "
Rating 2 - Terrible. 86 out of 1490 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Julia Camille

Stayed 1 night in Apr 2024

8/10 Good

Freddy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient for our plans. The lady at the front desk was very nice. Room was clean and breakfast was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front office staff was very friendly and welcoming. The shuttle driveer was amazing. The deluxe breakfast was a little disappointing but the food they had was good. I was hoping for sausage and bacon.
Stayed 1 night in Apr 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen, Belchertown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is decent. Clean and quick ride to Foxwoods. Didn’t realize that you need to use room key to make sure the door locks when you leave. Don’t like that much. It was a good thing we checked before we left Clean and everyone was friendly. Breakfast included also was decent. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

carolann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara, SOUTH EASTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff. Continental breakfast was better than I expected.
Stayed 2 nights in Apr 2024

8/10 Good

Christiana, Bixby

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the setting in a forested area. There were cute extra touches like the Kleenex folded into a rose and washcloth made into a fancy shell. Beds were ok. Linens were good. Plenty of outlets for CPAP machines and phone chargers. However, the breakfast was basically non existent.
Stayed 1 night in Apr 2024

8/10 Good

Kironde

Liked: Staff & service, property conditions & facilities
This stay was not my first but I feel like it was my best. The property was much cleaner this time compared to my previous stay.The room smelled clean, fresh and the towels were white.The check in was fast and I problem to complete.I would return for another stay
Stayed 1 night in Apr 2024

8/10 Good

PERICLES, Bayside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine.
Stayed 1 night in Apr 2024

10/10 Excellent

Cristie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price! Spacious rooms, great location
Stayed 1 night in Apr 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in vicinity to Foxwoods. The room was very clean and well maintained. We will definitely stay here again for future events.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremiah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Bathroom door would not close. The beds are all on wheels and roll around on the hard floor any time you try to sit down.
Stayed 1 night in Apr 2024

4/10 Poor

Doreen

Disliked: Staff & service
wi-fi did not work in our room. Ran shower water for 10 minutes and still couldn't get hot water. Front desk personality lacked to say the least. Room was clean and plenty of towels if you like a cold shower.
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Its was great for the price
Stayed 1 night in Apr 2024

8/10 Good

William, South Windsor

Liked: Cleanliness, staff & service, amenities
While this hotel caters to casino visitors, I was not disturbed by the late night shuttle returns. The hotel boasts about there breakfast, which I found severely lacking. No hot ready to eat options, no eggs.
Stayed 1 night in Apr 2024

8/10 Good

Saki

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Apr 2024

6/10 Okay

Carey

Traveled with family
Disliked: Amenities
Close to Foxwoods and they offer shuttle service. Very outdated rooms, beds aren’t very comfortable. The free breakfast consisted of basically nothing.
Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bedding and towels were inferior. Whatever cleaning agent they use, leaves a very offensive odor.
Stayed 1 night in Apr 2024

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in 6 months at this property. Same staff, very friendly and accommodating. The hotel is very convenient to the casino and the free shuttle is a bonus. Great place to stay at a reasonable price.
Stayed 2 nights in Apr 2024

8/10 Good

soto

Stayed 1 night in Apr 2024

6/10 Okay

Andre

Stayed 1 night in Apr 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
The beds were very uncomfortable.
Stayed 1 night in Apr 2024

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shuttle service to and from Foxwoods. And last shuttle comes back at 2:30am. Todd the shuttle bus driver was amazing and made sure I got back to the motel safely.
Stayed 1 night in Apr 2024

8/10 Good

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mary T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to where wanted to go
Stayed 2 nights in Apr 2024

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Candace at the front desk was awesome. Not much around so it was quiet, but there were a few really nice restaurants close by. The shuttle to the casino was a nice bonus too. Thank you
Stayed 3 nights in Apr 2024

10/10 Excellent

Sureatha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean.
Stayed 1 night in Mar 2024

8/10 Good

Sara

Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed the night while seeing a show at Foxwoods the ladies at check in were friendly. The shuttle to and from the hotel was great and the guy was very nice. We will definitely stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

kathie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8 of us stayed because we were attending a concert at Foxwoods. It was clean the staff very helpful and friendly. The price was within our range they have shuttle service back and forth to the casino and the continental breakfast was delightful. I would absolutely recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, check in and out was easy, plenty of parking, room was clean and comfortable, free breakfast was nice with plenty of options.
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had everything we we’re looking for - a nice bed to sleep in and a clean room. Although the unit showed signs of wear it appeared to be kept up. I would recommend a stay anytime. The free breakfast was great also.
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service
Nice place to spend time in the woods.
Stayed 1 night in Mar 2024

6/10 Okay

Lora

Business traveler
Semi clean but outdated. Hair on bathroom floor. Cheap bedding and small cheap towels. Front desk was very nice. It just looked better in photos.
Stayed 1 night in Apr 2024

8/10 Good

Bernardo

Traveled with family
Liked: Cleanliness, staff & service, amenities
My bed droop in the middle
Stayed 2 nights in Mar 2024

10/10 Excellent

Wiley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be better
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathleen A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wasn't expecting too much for the price and was pleasantly surprised. Clean and lovely little 'touches' by whoever cleans/prepares the rooms for guests. I will stay here again for sure.
Stayed 1 night in Mar 2024

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Very outdated on the inside, iron dudnt work properly
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Even had a shuttle to take us back and forth to the casino. Driver was very pleasant.
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the stuff easy parking overall that was really clean and safe I would prefer hot breakfast instead of continental
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Traveled with group, Traveled with partner
Disliked: Amenities
Keycard wouldn't work unless you messed with it for up to 2 to 3 minutes, which sucks when it's cold out. Pillows and bed were quite uncomfortable. Neck pain due to the bad pillows and mattress. Average at best, maybe a bit worse.
Stayed 1 night in Mar 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024