2/10 Terrible
Joseph
Traveled with family
2024/5/2
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom sink would not drain properly. Did not want to find out if the shower drained any better.
Television channels that were available were only working intermittently. We had Victor from the office come over and call the cable company while we were there and did not get a reasonable answer as to how we would know if a channel would work, aside from trying it and having an error message come up. No way to tell what channels were available with the basic cable service they had.
The television aspect ratio cut off the top and bottom of the screen. He insisted it is fine and when we showed him a news channel with the scrolling news articles at the bottom, he shrugged it off,
It seemed that the sheets were not as clean as we would have expected them to be.
When I asked if they would decrease our charges due to the above, Victor told me that they could not make any changes to the cost since we went through Expedia.
When I asked him for a receipt, he said I would have to get it from Expedia, even though I always check that I will pay for the room and get a receipt from the office.
Extremely unprofessional and disappointing, I do not recommend.
Joseph
Stayed 1 night in Apr 2024