Find Luxury Hotels in North Indianapolis, IN

"It was a very nice visit. Check in staff was super friendly and accommodating. My dog was welcomed, as well! Property was clean. they had a very nice breakfast and snack hour."

"I want to recognize the excellent service my group received during our stay at Embassy Suites Downtown Indianapolis. From the moment we arrived, Oli at the front desk provided outstanding hospitality. Check-in was smooth, professional, and welcoming. Oli also took extra time to help us get acclimated to the downtown area and provided helpful information that made navigating the city much easier. That level of attentiveness really stood out. The next morning, the complimentary hot breakfast was fantastic, especially the made-to-order omelet station, which was fresh and delicious. I would also like to recognize Clarissa, our breakfast waitress, who went above and beyond to make sure guests were taken care of. She was attentive, friendly, and created a very positive start to the day. Employees like Oli and Clarissa truly represent excellent hospitality and made our stay memorable. Please recognize them for the outstanding service they provide to your guests. Because of experiences like this, I would absolutely choose this location again when visiting Indianapolis."

"Clean!!!"

"Enjoyed the Starbucks in the lobby. Also free regular coffee and muffins. Nice to be connected to mall and parking."

"Unfortunately for us the property was fully booked and there were damages to our room upon unpacking and settling in late in the evening. The hotel had been remodeled since my last visit and though the look nice the sliding doors for the Bathrooms are prone to tearing out of the wall. This and loose toilet seat and a Electrical socket that was loose were reported in the morning. A housekeeping request was also completely mixed up. Extra sheets and pillows for an extra traveler were not taken care of. These were asked for because they don't have roll out beds. Michael took our request and he passed this on. When we got back and found nothing fixed . Finaly we were offered a newly open room by the manager. We still had an issue if we moved because of no linen and pillows. we were un packed and settled In. We really didn't want to move and still not have linen a pillows too. After much prodding We were provided sheets. The next morning I saw Michael and asked for pillows. He pointed to my note on the computer counter and looked at me as he said...... didn't they get them for you? I explained that NOTHING had been Fixed and minimal things were done for housekeeping. He apologized and went to work taking care of the housekeeping needs of pillows and linens but did not have staff to do repairs. We checked out Friday morning, and I thanked him for his help. The front counter wanted to help but I feel that the maintenance and supplies may be lacking. "

"Ok"

"From time I got there to when I left. Everything and everyone was great "

"Very friendly staff. Good breakfast options Rooms were very nice"

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