Niji-no-Matsubara Tours

The room was very bad, there was no staff and the condition of the “hotel” was atrocious. At night there was random screaming from all around, like it was mad max. The heating was terrible and the room was cold all night. Couldn’t sleep much at all and decided right there to switch to a real hotel. Idk who took the photos but they did a great job tricking customers into thinking that this was a decent place. Absolutely awful, basically a silent hill experience.

Breakfast and dinner were both excellent. The spacious bathroom was a wonderful surprise, and the ReFa hair dryer made the experience feel even more luxurious. The staff were friendly, professional, and welcoming throughout our stay. If you’re visiting Karatsu, I highly recommend staying here, exploring the town, and enjoying the fresh local seafood. We would definitely love to stay here again.

Long queing when checking in. But big bath is confortable to sleep very well.