All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Super clean. Wonderful staff. Very convenient. Very good public bath. Very well managed.
Korn
Stayed 2 nights in Jan 2024
Response from Clerk Mr. Hirata on 2024/2/6
Thank you very much for staying at APA Hotel & Resort Niigata Ekimae Odori. We are very honored to receive such high evaluation and compliments from our customers.It would be great if our facilities were able to relieve your fatigue.We look forward to using our hotel again when you come to Niigata.
The rooms that offered by APA hotel are all smaller than usual. Only 1 bottle of water is being offered to the customer for the whole stay. However, the facilities are good.
Chun Kit
Stayed 2 nights in Dec 2023
Response from Front desk Kumakura on 2024/1/9
Thank you very much for using APA Hotel & Resort Niigata Ekimae Odori.We would also like to thank you for choosing our hotel out of many hotels.APA Hotel is known as an environmentally friendly hotel, and we contribute to reducing energy emissions by designing our rooms to be compact.We hope for your understanding.Water is provided in your room as a welcome drink and is only provided on the first day of your stay.This is a very selfish request, but if you like our hotel, please come back next time.We look forward to seeing you again.
A very short walk to the station, and a Lawsons store in the lobby
Wesley
Stayed 3 nights in Nov 2023
Response from receptionist Mori on 2023/11/30
Thank you for staying with us here at APA HOTEL&RESORTNiigata Ekimae OdoriAs you said, it's a 7 minute walk from the Niigata station.Our hotel not only has a convenience store, but also a large public bath and fitness room, so you can be satisfied just inside the hotel.If you have a chance, please use our hotel again.
Thank you for staying at APA Hotel〈Niigata Ekimae Odori〉.In consideration of the environment, the guest rooms at APA hotels are compact. Although it is compact, it has been designed to provide a comfortable stay for customers.Thank you for taking the time to write your review. We look forward to your next visit.
The rooms might be considered small for most americans, but I didn't mind it. In a way it helped me get out of the room more
Trevin
Stayed 1 night in Nov 2023
Response from Receptionist Kumakura on 2023/11/29
Thank you for choosing APA Hotel & Resort Niigata Ekimae Odori.Also, thank you again for taking the time out of your busy schedule to review.We are very honored to receive such high praise from our customers.If you have a chance, please use our hotel again.All of our staff members are looking forward to seeing you again.
Inconvenient to walk from station to hotel with large suitcase.
Susan
Stayed 1 night in Nov 2023
Response from Clerk Hirata on 2023/11/19
Thank you very much for staying at APA Hotel & Resort Niigata Ekimae Odori.We are very happy to receive reviews from our customers.However, we apologize for any inconvenience caused to our customers.If I have the opportunity again, I will provide you with the best service.We look forward to seeing you again.
I liked it because it was in walking Distance to the Tran Station and the Spa was very nice.
I didn't like that the air conditioning in the room didn't work properly.
Rafael
Stayed 3 nights in Nov 2023
Response from Front MINE on 2023/11/4
Thank you very much for staying at APA Hotel & Resort Niigata Ekimae Odori. Thank you very much for your kind words of praise regarding our hotel. All of our staff will continue to work hard to live up to your compliments.Thank you very much for your valuable feedback. We look forward to seeing you again.
Thank you very much for staying at APA Hotel & Resort Niigata Ekimae Odori.In consideration of the environment, our guest rooms are designed compactly to reduce carbon dioxide emissions per room.I hope you understand.Thank you for taking the time to write your comment.We will continue to strive to create even better hotels so that our customers can have a comfortable stay.
Thank you very much for staying at APA Hotel & Resort Niigata Ekimae Odori.Thank you again for taking the time out of your busy schedule to post.We are very happy to receive your compliments regarding our hotel.We are not satisfied with the current situation and will continue to aim to operate a hotel where our customers can spend their time comfortably.We would appreciate it if you could use our hotel again when you are in the area.We look forward to your next visit.front saito
Thank you for staying at APA Hotel & Resort Niigata Ekimae Odori.Thank you for your compliments about our hotel.We are looking forward to seeing you again.
Stayed for a conference at Toki Messe
Close to Niigata Station and rooms were well cleaned.
Relatively close to Toki Messe, about a 15-minute walk. I walked to the conference venue for exercise every day.
Masashi
Stayed 2 nights in May 2023
Response from フロント 畠山 on 2023/5/20
Thank you for staying at APA Hotel & Resort Niigata Ekimae Odori.Thank you again for taking the time out of your busy schedule to post.We are very happy to have received a high evaluation from our customers.looking forward to seeing you coming again.Front Hatakeyama
During the Japan Golden Week holidays, the place is messy and there is a big line for the elevator, breakfast, and check-in.
Charlottie
Stayed 3 nights in May 2023
Response from Front Sato on 2023/5/9
Thank you for staying at APA Hotel & Resort Niigata Ekimae Odori.We are very sorry to have kept you waiting due to the congestion.We will discuss improvement measures and make a better hotel.Thank you very much for taking the time to post this while you are busy.
The place is so convenient.
the staff, the room and the bath is at its best!
Cathy
Stayed 4 nights in Apr 2023
Response from Front Ogawa on 2023/4/21
Thank you for staying at APA Hotel & Resort Niigata Ekimae Odori.We will continue to strive to improve our services so that our guests can stay with peace of mind.Thank you very much for taking the time out of your busy schedules to evaluate us.We hope that you will consider using our hotel when you come to Niigata City.
We are pleased with the facility but wish the pillows will be softer. The carpet be vacuumed and sterilized dsiky and to have a fluent English speaking person at front during EVERY SHIFT
Marvie
Stayed 4 nights in Jan 2023
Response from Ogawa on 2023/1/24
Thank you for staying at APA Hotel & Resort Niigata Ekimae Odori.We will continue to strive to improve our services so that our guests can stay with peace of mind.Thank you very much for taking the time out of your busy schedules to evaluate us.We hope that you will consider using our hotel when you come to Niigata City.
Very clean and nice location
Lots of nice amenities
Monet
Response from front hatakeyama on 2023/1/8
Thank you for using APA Hotel & Resort Niigata Ekimae Odori.We are very honored to have received a high evaluation from our customers.The hotel is located in a great location, just a 3-minute walk to Bandai City.We would appreciate it if you could choose our hotel when you come to Niigata city.front hatakeyama
This new hotel is quite nice. The location is pretty central. Loved the onsen, although a sauna would be nice. Breakfast was tasty. I tried the swimming pool but it’s very shallow and unheated so not worth it.
James
Stayed 1 night in Jul 2022
Response from front ogawa on 2022/7/28
Thank you for staying at APA Hotel & Resort .
We were relieved that you were satisfied during your stay.
Regarding the pool, we apologize for not meeting your expectations.
We will continue to improve our service so that our customers can stay with peace of mind.
Thank you for your valuable opinions and impressions.
We would appreciate it if you would consider using this hotel when you come to Niigata City.