Front of property

Reviews of The Albion Hotel

3 out of 5
The Albion Hotel
72 Hannell Street, Wickham, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 121 out of 455 reviews" "
Rating 8 - Good. 176 out of 455 reviews" "
Rating 6 - Okay. 89 out of 455 reviews" "
Rating 4 - Poor. 39 out of 455 reviews" "
Rating 2 - Terrible. 30 out of 455 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Pablo

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and well equipped. Shared bathroom was kept clean as well
Stayed 1 night in Mar 2024

8/10 Good

Glenda

Liked: Cleanliness, staff & service
So good to be close to the Interchange. Dinner service veery good. Maybe I should have asked, but there didn't seem to be any breakfast??? Just toast and a cuppa would be good.
Stayed 1 night in Mar 2024

6/10 Okay

Sally

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cool night no blanket- no coat hangers and share bathroom
Stayed 1 night in Mar 2024

10/10 Excellent

Wen-lun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect price and room
Stayed 1 night in Mar 2024
Response from - Albion Hotel Management on 2024/3/9
Hey Wen-Lun,Thanks for the review, I'm glad you enjoyed your stay with us. We look forward to seeing you in the future.

2/10 Terrible

Courtney

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outright disgraceful being harassed by workers an a very unpleasant stay you have a homeless couple and expect me to cop it i want refunded today
Stayed 1 night in Feb 2024
Response from - Albion Hotel Management on 2024/2/22
Hey Courtney, As discussed the damage done to the room will leave you to incur the cost. We will be in contact shortly. Regards,

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient and has everything you need.
Stayed 1 night in Feb 2024
Response from - Albion Hotel Management on 2024/2/16
Great to hear you enjoyed your stay with us Colleen.

6/10 Okay

Kim

Stayed 1 night in Jan 2024

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service
Good for the price - rooms on the road side a bit noisy and bright lights, but the rooms ad shared bathroom nice and clean. Fine for a quick stay.
Stayed 1 night in Jan 2024
Response from Albion Hotel Management on 2024/2/8
Happy to hear you enjoyed your stay with us Simone, hope you join us in the future. Regards,

6/10 Okay

Anthony

Liked: Cleanliness
Generally ok however need to be able to enter property after 10:00pm cannot really enjoy local night life if you don’t have a key or pass after 10:00pm to enter hotel
Stayed 1 night in Jan 2024
Response from Albion Hotel Management on 2024/2/8
Hey Anthony, Sorry to hear about the issue Anthony, we are working on a solution to resolve this issue on Sunday nights when we close at 10pm and not 3am as we do every other night. Hope to see you in the future. Regards,

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Albion Hotel Management on 2024/2/8
Cheers Peter, hope to see you back soon.Regards,

2/10 Terrible

Parul

Disliked: Staff & service, property conditions & facilities
Shared and dirty washrooms.
Stayed 1 night in Jan 2024
Response from Albion Hotel Management on 2024/2/8
Hey Parul, I'm sorry to hear that this was the case. Could you please send me an email so we can discuss this further. Regards,

10/10 Excellent

Glynis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Albion Hotel Management on 2024/2/8
Hey Glynis, Thanks for your review, i'm glad you enjoyed your stay here at the Albion Hotel with us. Regards,

2/10 Terrible

Sharyn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t stay because friend booked for me
Stayed 1 night in Dec 2023
Response from Albion Hotel Management on 2024/2/8
Hey Sharyn, I'm sorry to hear about this, unfortunately we need the booking ID/confirmation email of all guests who have pre booked/paid for a room at our venue. Please send me an email if you would like to discuss this further.Regards,

2/10 Terrible

Phillip

Business traveler
It may be acceptable to those who don't mind downstairs noise till 3am in the morning and using shared bathrooms.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nabin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Nice clean
Stayed 1 night in Nov 2023

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Only stayed one night. Room was basic but clean and comfortable. Good access to tram and dining places. Would stay again.
Stayed 1 night in Nov 2023

2/10 Terrible

Juan

Stayed 3 nights in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean accommodation
Stayed 1 night in Oct 2023

8/10 Good

Tim

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff most helpful and very friendly. Pub has a great vibe to it. Thank you.
Stayed 3 nights in Oct 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service
Quaint old country pub style. Room clean & tidy. Just about complete with renovations. Noise from bar downstairs was reasonable. The only thing which could improve but will not happen is having a private bathroom. The shared shower & toilets are very old fashioned these days but ok for a single nights stay at the prices charged.
Stayed 1 night in Apr 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All new bath rooms and bed rooms, very clean and safe. Thanks team @ the Albion. Also the bottled water in the room was a nice touch.
Stayed 1 night in Oct 2023

4/10 Poor

Lucas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
I was attending a function at Souths Leagues Club in Merewether, the distance is walkable, but don't believe Google, plan your own path. It is around 2.75km. It takes around 45 minutes. The property is well maintained and good quality. Parking is fine. The rooms are modern and quite good, but no facilities like a sink, fridge, kettle, tea bags, coffee etc. The amenities are shared ie. toilets and showers. There is a supermarket within 1/2 blocks to buy a sandwich etc. and a few cafes/restaurants close by, including dining options at the Albion.
Stayed 1 night in Oct 2023

4/10 Poor

Sean

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
There was no ensuite for the price I paid, which was costly. The loud music was playing till 3:30am.
Stayed 1 night in Sep 2023

4/10 Poor

Alex

Traveled with partner
Disliked: Amenities, property conditions & facilities
First of all, there is no private toilet or bathroom in the room! Second, it's really noisy because of the pub, and the speaker is just underneath the room, so we can hear everything from the TV downstairs. Also, the pillows are not clean, all of them have a sweat smell, that's really disgusting! The staff are not very friendly, the service are only on average. We tried to eat some takeaways at the corner in the dining area when it was pretty quiet, and no customers was there at all. But the staff just walked towards us and said 'this is the middle of a restaurant, you cannot eat here, you can eat in your room'. That's it, and he knows there is no tables or chairs in the room, right? In general, this experience was poor, it's the worst hotel we have ever stayed in Australia in the past 6 years. Don't recommend this place at all.
Stayed 1 night in Oct 2023

4/10 Poor

Cassandra

Liked: Room comfort
Less than impressed.
There is no bathroom in your room. It is shared amenities only. This is not mentioned in the room details. There is a 10pm curfew, and then the doors to re-enter are locked. There is a phone number on the back of the room door that you are able to ring, however we were advised one guy is away, and the other isn’t far away, but no idea whose number was whose. We had to call both numbers numerous times to even get an answer. It was not advertised there was a curfew before booking. It was grand final night. The knights girls won! Even Nanna doesnt want to be tucked up in bed by 10pm on a long weekend, while on holidays! I travelled all the way from Adelaide. I'm less than impressed.
Stayed 1 night in Sep 2023

6/10 Okay

Linnet

Traveled with family
Liked: Cleanliness
Great location. No fridge in room; no access to accommodation area after 10pm; no shelves in wardrobe area
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat the price and people.
Stayed 1 night in Sep 2023

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
It was a heritage building and we appreciated the refurbishments
Stayed 1 night in Sep 2023

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. The pillows were very comfortable.
Stayed 1 night in Sep 2023

6/10 Okay

Ray

Traveled with partner
Liked: Staff & service, property conditions & facilities
The king room was small, no coffee/tea making facilities, shared bathrooms. The hotel only makes one room key available which means a couple cannot go to their bathrooms at the same time given bathrooms are key entry. The room was nicely refurbished as was the accomodation floor,. Music from the pub downstairs was loud. There is no lift, stairs only. We wouldn’t stay there again, it wasn’t for us, we made a mistake.
Stayed 1 night in Sep 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Prekchhya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awful experience during my stay. Its the false advertisement that they have on the website. It says continental breakfast but when I went to the reception to know about it, they told me to help myself with whatever’s in the kitchen. They had a bread in the fridge and few cereals and when I tried to use the microwave, it didn’t work. I informed them about it but no one helped. There was not even a bottle of water to drink. Didn’t expect a $269 room booked for just one night to be like this. Really disappointed. Would not recommend the place to anyone. Couldn’t sleep the whole night due to the loud music downstairs. Very bad experience.
Stayed 1 night in Apr 2023

2/10 Terrible

Angela

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We payed for two queen rooms for three days. It cost us $2500 we were given one queen room and on very tiny double room and the bed in the double room was at shin height broken with a big bow in the entire bed. We spoke to the man who checked us in and he was quite dismissive of us and said its not his problem he dose not own the place. My partner asked if he could please come up stairs and see for himself what we were given. He did so under sufferance. When he got to the room he saw that the bed indeed was broken and not a Queen room at all. So instead of giving us a new room he told us he would move the bed from another room into our room. Honestly this made no sense to us as we were still in a room that was a double and not the queen room we had paid for. Anyway He assured us this would be done by the time we got back. Needless to say this never happened at all. We arrived back to our room ant nothing had changed. We had to sleep on the broken bed which was sunken. In the morning we were chatting to others there who were staying and they stated they always stay there yearly but wont be back either as the place was so dirty and run down. We contacted the hotel Saturday and they assured us they were looking into it and they would get back to us on Monday as we left two days early and found other accomodation. It's Tuesday afternoon and we have not heard a peep from anyone. Absolutely appalling treatment!!!!!!!
Stayed 3 nights in Mar 2023

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location . Great value
Great location Comfy bed Light continental breakfast provided Bit noisy as band playing underage room
Stayed 1 night in Mar 2023
Response from Albion Hotel on 2023/4/10
Were glad you enjoyed your stay with us Sharon, sorry to hear that the band was a bit noisy downstairs, we take precautions with monitoring the singers volume and letting them know if it gets to loud. We hope you had an amazing stay otherwise.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good, only one negative, one inconsiderate guest letting their door slam
Stayed 1 night in Feb 2023
Response from Albion Hotel on 2023/4/10
Hey David, glad you enjoyed your stay with us. Sorry to hear that another guest was making some unwelcomed noise. We hope to see you soon. - The Albion Hotel

6/10 Okay

Maiden

Stayed 2 nights in Feb 2023

6/10 Okay

Marlise

Stayed 3 nights in Feb 2023

8/10 Good

Keith

Stayed 1 night in Feb 2023

2/10 Terrible

Harpreet, DONCASTER EAST

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms
Stayed 11 nights in Jan 2023

2/10 Terrible

Megan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Peter

Liked: Cleanliness
Cheap and cozy rooms,clean and no fuss accomodation.. nice place.

6/10 Okay

Kylie

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
Stayed 1 night in Jan 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Tram down the road and it's a great pub. No issues.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient to trains and light rail
Stayed 1 night in Dec 2022

8/10 Good

ruth

Stayed 1 night in Dec 2022