Is Charlestown Terrace pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charlestown Terrace?

As of 2025/10/17, prices found for a 1-night stay for 2 adults at Charlestown Terrace on 2025/10/27 start from NT$3,379, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Charlestown Terrace?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Charlestown Terrace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of AUD 20 (subject to availability).

What time is check-out at Charlestown Terrace?

Check-out is at 10 AM. Late check-out is available for AUD 20.00 (subject to availability).

Does Charlestown Terrace provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 75 per vehicle applies.

Where is Charlestown Terrace located?

Located in Charlestown, this luxury apartment building is within 1 mi (2 km) of Charlestown Square and Carbeen Street Reserve. Glenrock State Conervation and Twin Creeks Reserve are also within 2 mi (3 km).

Charlestown Terrace Reviews, Deals & Photos 2025

About the neighborhood

Charlestown, a neighborhood in Newcastle, is home to this apartment. The area's natural beauty can be seen at Lake Macquarie and Newcastle Beach. Hunter Ice Skating Stadium and Newcastle supa putt golf are also worth visiting.

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8/10 Good

Verified traveler

2025/7/17

Great location and good amenities

Great Location close to Charlestown Shopping Square in a quiet Street. Great Apartment lay with both bedrooms and both bathrooms upstairs. It has good amenities: TV Washing machine/dryer, 2 bathrooms, dishwasher, fridge, toaster, kettle etc, however cleanliness is lacking - it could do with a deep clean.

Stayed 2 nights in Jul 2025

8/10 Good

Dilip

2025/4/18

Liked: Cleanliness, property conditions & facilities, communication

Nice covenant.

Stayed 2 nights in Apr 2025

6/10 Okay

Samantha

2025/6/21

Disliked: Cleanliness, room comfort, communication

I’ve already spoken to property management about the broken glass, mould/dirty back deck, cigarette butts under the cushions on the couch, and the dirty sticky floors that made the whole house smell like stale beer! Not to mention it was freezing cold and no extra blankets, and we were told we were getting upgrade by sending us to this property with two bathrooms (but it didn’t)!

Stayed 1 night in Jun 2025

8/10 Good

Donald

2024/5/15

The stairs were unique The open living space was great The layout of the bedrooms was great

Stayed 1 night in May 2024

6/10 Okay

Verified traveler

2025/4/6

Liked: Cleanliness, room comfort

Issues with property

Was rather disappointing. Photo of the property does not go with the actual view of the front of the property. The adjoining doors between two different apartments were not locked. One of the blind’s chain in the second bedroom was broken. Hazel

Stayed 1 night in Apr 2025

4/10 Poor

Kerry

2024/8/31

Disliked: Amenities, room comfort, communication

Bed uncomfortable Bathroom needs work to shower door

Stayed 2 nights in Aug 2024

2/10 Terrible

Nicki

2024/9/19

Disliked: Cleanliness, amenities, property conditions & facilities, communication

DO NOT UTILISE THIS PROPERTY Booked accommodation here for a number of nights to catch up with family Upon arrival around 8pm we found the property had not been cleaned and the previous tenants mess was still present. Beds used, rubbish left everywhere, towels on the floor, used toilet paper on the floor in the bathroom, dirty dishes left in the sink, oven used and dirty, rubbish left on the tables etc. Now I understand that mistakes happen but when I attempted to contact the property I was hung up on 3 seperate times and told "go find somewhere else for the night and come back tomorrow" Zero care was offered by the property manager/owner who also just turned up unannounced while we were there and said "have the cleaners come". We had no idea who this person was as they didn't even bother to introduce themselves or apologies for the major inconvenience they had caused. Had to find accommodation out of the area (we booked this area due to appointments the following day) and due to this last minute rush to find accommodation we had to pay well above what we had budgeted for accommodation. This provider should be removed from all platforms and not allowed to offer their services. I WILL NEVER RECOMMEND THIS LOCATION AND ADVISE ALL PEOPLE TP STAY AWAY.

Stayed 3 nights in Sep 2024

2/10 Terrible

Emma

2022/12/13

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Do yourself a favour and don’t book this place or the Newcastle executive apartments. They are managed by the same people and they are absolutely disgusting. We booked the Newcastle terraces and our room was not actually at that location. It was at the Newcastle executive apartments. I called the office about many issues and they were straight away defensive and not helpful at all- the staff member was actually very rude. Firstly the floor was filthy so our feet were black from grot. Bedroom door handle was broken so it wouldn’t shut. Shower was DISGUSTINGLY MOULDY. The dishwasher was broken that we weren’t notified about and they came and replaced it during a day while we were out and they left rubbish and packaging through our kitchen/lounge room area. This included wiring off cuts that our kids could have choked on. When we arrived there was urine under one of the toilet seats. The tv in the bedroom did not work at all apart from having the backlights always on so at night the tv was glowing and we couldn’t turn it off. The kickboard in the kitchen was broken and a safety hazard. There was no pots or pans to cook with, only a strainer and a pot lid available. The air drier was broke so our clothes fell off it when we tried to dry them after a day at the beach. Lastly the amount of cochroaches was ABSOLUTELY DISGUSTING we had all our food in bags zipped up so they couldn’t access it.

Stayed 3 nights in Dec 2022

10/10 Excellent

Richardson

2025/8/4

Liked: Cleanliness

Stayed 3 nights in Jul 2025

2/10 Terrible

Kerryn

2024/11/24

Disliked: Cleanliness, property conditions & facilities

Absolutely terrible. Read the reviews, don’t stay here. 1. The Expedia ad notes balcony, lock up garage, ‘luxury’ apartment. 2. The balcony is unable to be used due to some structural issue! 3. The garage didn’t lock, leaving open entry to anyone from outside 4. The unit wasn’t clean - the towels were dirty, bathrooms mouldy, soap from previous visitors still in the shower! General stains and marks everywhere that looked generally like nothing had been cleaned. 5. Really noisy - lots of other tenants out playing late at night 6. The internet didn’t work. 7. After noticing all this I checked the Expedia reviews and noted many other occupants have had the same complaints. Clearly nothing has been done to address them which is disappointing. In short, this property is absolutely not a 4 star or even a 3 star property and it shouldn’t be advertised as such.

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

2024/6/6

Stayed 1 night in Jun 2024

6/10 Okay

Ian

2024/5/27

Liked: Room comfort

Disliked: Cleanliness

50 /50 to stay

Property is good. However had a number of little issues between cleaning and maintenance.

Stayed 4 nights in May 2024

6/10 Okay

Natalie

2024/1/21

Liked: Communication

Disliked: Cleanliness, room comfort

Good location

Great location disappointing cleanliness and state of apartment. Balcony unable to be used due to structural issues, unit was not overly clean, tv in lounge room had remote that didn’t work, unit was showing signs of wear with many walls having repairs but not being repainted.

Stayed 2 nights in Jan 2024

6/10 Okay

Sophia

2023/10/7

Stayed 4 nights in Sep 2023

4/10 Poor

Gilluan

2019/5/10

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a clean and update

Apartment was very dirty and uncomfortable. Very cold and needs a major update.

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

2019/5/6

Liked: Staff & service, amenities

good spaces and beds were good sparse ( not cushions) on lounge kitchen utensils very light on gas/over ill equiped and dirty/old mould on ceiling; not healthy silly bathroom design

Stayed 1 night in May 2019

4/10 Poor

Verified traveler

2019/2/18

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The lounge needs throwing out as the springs in the cushions are gone. Cockroaches on walls and on floors. Some dead most alive. TV switches on and off periodically. Sound from TV is distorts after awhile. Spa was excellent except it makes noises for up to 15 minutes afterwards. Garage had leaves over the concrete, thus when you move around, you walk the leaves into the rooms. No broom available to sweep floors or leaves away. Beds hard as a rock. At least it was quiet from outside noise.

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

2018/9/10

Liked: Staff & service, property conditions & facilities, room comfort

Clean and great location. Easy check in Bed was very comfy

Stayed 1 night in Sep 2018

6/10 Okay

Suchaya

2018/8/5

Liked: Room comfort

เช็คอิน เช็คเอาท์ไม่ยุ่งยาก ทำเลเงียบสงบดี แต่ที่จอดรถแคบจอดยากมาก

Stayed 1 night in Jul 2018

8/10 Good

Malcolm

2018/5/15

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2018

10/10 Excellent

Bern, NSW

2018/4/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment

This is the best apartment, it is like your own home.

Stayed 2 nights in Apr 2018

8/10 Good

Mark

2018/2/4

Liked: Cleanliness, property conditions & facilities, room comfort

Not exactly 'executive' but a good place to stay

Overall very good. Nice quiet street. Good shopping mall and restaurants only a 5 minute walk. Only negatives... Garage is tiny, hard to park anything but a tiny car in it due to the tight angles to get in. It would have been nice to have some basic essentials in the cupboards, some cling wrap and tin foil, costs the owners peanuts and adds to the service.

Stayed 2 nights in Feb 2018

4/10 Poor

Neil

2018/1/20

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Nice apartment, poor service dangerous furniture

The apartment is nice, good location and reasonably equipped. The issues we had were two broken chairs that were left there without warning that my mum fell off. Despite reporting this on day 1, it took nearly 2 weeks to do anything and then they simply bent back the broken legs and put them back to use. The same thing happened, you sat on them and they collapsed, very dangerous! We will be making a formal complaint, poor maintenance and poor service, very disappointing and a let down to a nice apartment!!

Stayed 14 nights in Jan 2018

10/10 Excellent

Chris , Sydney

2017/12/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas visit

We enjoyed the well appointed and conveniently located premises. Great to be able to use a dishwasher and have a good sized fridge/freezer. Spacious and comfy all round

Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveler

2017/5/12

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money

Pros: check in/out and parking was good. Cons: overall in poor condition. The glass of window in the kitchen was broken meaning that the rooms were freezing, the apartment had an overall unpleasant odor and the sheets smelled like chlorine.

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