"Absolutely freezing cold water in the shower on the 15th floor, it reads if you have a higher room to let the water run for longer but it never really warms up. There is also no separation between the shower and the toilet so all the water runs everywhere with not even a rubber strip on the ground to stop it.
The check in process on the iPad was so confusing and it ended up putting us into an upgraded room for over an extra $100 a night which had to be fixed by the front desk and the guy kept saying how difficult it was to change it well maybe you shouldn’t have that iPad out there that upgrades people at a cost and then doesn’t let them back out or cancel?
The rooftop bar was cool but other than that the hotel needs some warmth, the lady at the check in counter could barely crack a smile"
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