Hilton, a very prostegic hotel name. The 2 negatives are, the calling for the lift service, you could wait sometimes up to 30 minutes or who would like to walk up or down 38 floors. Breakfast times were a nightmare. 3 breakfast sittings and a nightmare to get somewhere to sit. People walking about with hot drinks and food. People standing to eat breakfast. A further small space down in the basement, where laundry was kept. Not sure if it was clean or dirty laundry. Or you could choose to take food to your room, but by the time you got there, your food & drinks would be cold. Who wants to get into a packed lift with your breakfast? A health & safety issue, i would think? Not enough space for the capacity of people and rooms. The staff were very friendly, helpful & accomadating.