Search B&B in New Romney

"We recently stayed at this hotel and had a mixed experience. The breakfast was excellent, with a great choice of foods, and the service from the staff throughout our stay was genuinely outstanding. Unfortunately, the bedrooms and en-suite facilities were very dated and in need of a thorough clean and modernisation. We were disappointed on arrival, although the staff did change our room without any trouble. The second room had a slightly larger bed, but the overall standard still fell well below the expectations set by the photos on the website. The bar and breakfast room have clearly been refurbished and look beautiful, but from the stairs upwards the hotel is in real need of some TLC. The stair carpet is threadbare, and there are visible cracks in the walls, ripped wallpaper, dirty paintwork, and thick dust in several areas. The staff and breakfast were definite highlights, but the accommodation and general upkeep let the experience down. "

"Staff were lovely and helpful room was very comfortable .lovely courtyard for drinks .we had a lovely birthday celebration "

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"Overall, great location. The staff was super helpful! The rooms were neat and tidy! Air conditioning I couldn't figure out if it was there or not! But overall a great place to stay by the sea!"

"very good place."

"Lovely hotel, good location and great service."

"Rooms need updating they needed tobe upgrading insome areas staff where brilliant "

"Large room for 3 adults."

"The staff go above and beyond. The hotel is very clean and rooms are super clean! Overall highly recommended "