- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
After a 9 hour drive, the first thing we asked was to"Do you have a bathroom in the lobby we can use? The woman at the front desk said, "The first thing we have to do is check you in." We checked in as quickly as possible, then she told us we needed to use the bathroom in our room. It was rude. If she had just said we don't have a bathroom in the lobby for guest use, we truly would have left and come back later. A small thing, but the way she did it was rude and really put us off.