Best Western Nerima hotels

"Stayed at this hotel with my partner and our 8 y/o daughter. Choosen based on proximity to the start of the Tokyo Marathon which I was a participant. Hotel and staff were fantastic, we booked two rooms and I emailed shortly before arrival asking if they could be close to each other and they gave us rooms next to each other. All the staff had a smile on their faces and were always happy to help. Rooms are not huge (but it's Tokyo!) but more than adequate and had a good sized wet room / bathroom. Walking distance to main Shinjuku station and a great base for sightseeing. And what's not to like about a hotel with a massive Godzilla Head!!!!"

"Great hotel, very convenient if you fly in late or got an early flight, clean, good amenities, good breakfast "

"Excellent stay"

"Very helpful and friendly staff"

"Lawson and family mart just right at the hotel. "

"Location, location, location. A great hotel near all"

"Great place to stay! Easy access to multiple train stations and Shinjuku is a great place to walk around!"

"The room was clean and spacious. Room temperature was easy to control and set. Shower/tub was awesome, lots of water pressure. Room was very quiet and the mattress was firm, but comfortable."

"Compared to last year, this stay was not a pleasant experience from check-in to check-out. I was here for a work trip, so reliable Wi-Fi was extremely important. Unfortunately, the connection did not work properly and kept cutting off during our team calls. When we informed the front desk, we were told there was nothing they could do. Additionally, the phone in the room rang randomly twice over the weekend at around 7am, which was very frustrating when trying to rest after long working days. Communication was also difficult at times, as the English proficiency of the staff was limited, which made it hard to get messages across. Might be the last time here"