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Reviews of Motel 6 Nashua, NH - South

2 out of 5
Motel 6 Nashua, NH - South
77 Spit Brook Rd, Nashua, NH

Reviews

6.2
Rating 10 - Excellent. 169 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 229 out of 1001 reviews" "
Rating 4 - Poor. 153 out of 1001 reviews" "
Rating 2 - Terrible. 192 out of 1001 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service, amenities
It was affordable as we wait for our next apartment to come through.
Stayed 2 nights in May 2024

2/10 Terrible

Micheal

Disliked: Staff & service, property conditions & facilities
Room was so small they wouldn’t give towels beds were hard as rocks they didn’t clean our room
Stayed 3 nights in May 2024

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
affordable decent hotel. quiet and easy to get to.
Stayed 1 night in May 2024

10/10 Excellent

Digna

Stayed 1 night in May 2024

6/10 Okay

Leslie

Nice
Stayed 1 night in May 2024
Response from Nancy Y. on 2024/5/15
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Jared

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although the desk clerk was nice, my room upon checking in was not great at all. I found my sink drain broken and there was a puddle of water in room into under the bed. So I called front desk to fix the matter and for my safety. The hotel maintenance guy came over and mopped and fixed my sink drainage.
Stayed 1 night in May 2024
Response from Nancy Y. on 2024/5/15
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in May 2024
Response from Nancy Y. on 2024/5/15
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Raul

Stayed 1 night in May 2024
Response from Brand Experience Team on 2024/5/17
Hi Raul,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Chase

Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disgusting, smelled horrible, manager unprofessional and rude. Most staff are just as rude.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/5/15
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Chase

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is very unprofessional, she was very rude every time we spoke. She refuses to rent to guest she doesn't Ike for what ever reason she has at moment. Room was disgusting and smelled horrible. One house Keeper was just as rude. Wouldn't recommend to anyone.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/5/15
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024

6/10 Okay

Kurtis

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/5/7
Hi Kurtis,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Kelley

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/5/7
Hi Kelley,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
LOVE IT
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 2024/4/23
Hi Jose,Thank you for the excellent rating!! Maz K.#Team6

6/10 Okay

Ana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets and the room floor were dirty.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/23
Hi Ana, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okay

Dave

Room smelled like cigarettes and I had to go to the nearby Market Basket to pick up two air fresheners so I could sleep. Other customers were loud (shouting and slamming doors and blaring their car radios in the parking lot, etc), so it seems like they get a pretty basic clientele. Smallest, most inconvenient bathroom ever. If you just need a cheap place to sleep, this place is fine - just don't expect anything more than that
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/11
Hi Dave,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Darian

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled of smoke and remote was dirty as well as night stands
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/3
Hi Darian, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/29
Hi Linda,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Sue

Liked: Property conditions & facilities
Was annoying every time I left the room my key did not work The evening had quite a bit of noise at night kids running knocking on doors at 2am and people fighting in front of my door for 1/2 hour no property checks in the early am Stayed in a end unit to avoid it all. Very nice place to stay other , clean , and efficient service.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 2024/3/19
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Anaeli

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/19
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Upon my arrival, I was greeted by Alicia, the Assistant General Manager. Alicia was very personable, knowledgeable and professional. Alicia kindly answered numerous questions I asked. Being greeted with a warm and friendly smile is truly appreciated. I have frequented many hotels/motels both in the US and abroad. I can say unequivocally my experience at this motel rates very high.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 2024/3/19
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

William

It was quiet the bed and pillows were excellent the heat great location great. The tv had voice but no picture. The floor seemed like it had not been swept but I had socks on so no bid deal The bathroom needs updating Tub very old and door had big holes in it No big deal either But I would stay there Again Yes
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/19
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Better places to stay
Difficult to Enter parking lot, can only exit one way. Bedding looked dirty. Used towels left in bathroom. Bathroom way to small. Very stale smell in room. Remembered why I avoid Motel 6.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/28
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Jessica

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Paid for a room with a microwave and a fridge and was NOT ACCOMMODATED! Also the room was dirty.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 2024/2/22
Hi Jessica,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Alisha

J
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/14
Hi Alisha,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Kathleen I

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Liked having dog with us.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 2024/2/6
Hi Kathleen I, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Matthew

Disliked: Amenities, property conditions & facilities
Dirty Heater was not adjustable…cold! Used paper in the toilet upon arrival. Dirty floors…sandy Hair on the sheets. Ceiling heater when trying to work constantly made a load tapping noise. Get what you pay for I quess.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/6
Hi Matthew,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Aminata

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The bathroom was not very clean. There was still piece of hair on the wall of the shower. The corners around the toilet still has visible dirt around. It was loud, mainly from other residents. A resident kept continuously loudly running their car engine and staff did nothing to stop it.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/30
Hi Aminata,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

January K.

Disliked: Staff & service
Na
Response from Brand Experience Team on 2024/1/30
Hi January K.,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jamie

Stayed 1 night in Dec 2023

8/10 Good

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Heat didnt work, was freezing in the room, bathroom was very tiny. Soda machine wasnt working properly plus there was no diet soda selection for us diabetics. Dont think ill be back here again specialy for the price i paid. $3 extra dollars and i could of had a bigger room,heat and a bunch of amenities at quality inn in merrimack
Stayed 1 night in Jan 2024
Response from Nancy Y. on 2024/1/17
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Ronna

Traveled with partner
Disliked: Amenities, property conditions & facilities
Our room was dirty and smelly. The bedding was clean but the pillows had a foul odor and the floors and bathroom were filthy. The front desk area was clean and our check in agent was courteous.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/1/9
Hi Ronna,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

January K.

Liked: Cleanliness, staff & service, property conditions & facilities
It had a third floor not a lot of places do
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 2024/1/3
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2023

10/10 Excellent

Jamie

Stayed 1 night in Dec 2023

10/10 Excellent

Seth

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

DUSTIN

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I could post pictures. It’s gross. So gross.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hi Dustin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2023

2/10 Terrible

Zuleika

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We got set up with a room that the lock was broken And with a bunch of homeless people. Knowing I checked in with 2 kids and yes I have pictures and went to office and reported
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/29
Hi Zuleika,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Richard

Yes
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/29
Hi Richard,Thank you for positively rating your stay!!Lilith#Team6

6/10 Okay

Kathy

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities
It was convenient for our needs. Bathroom needs updating! Scary electrical hook-up for fridge and microwave, it was plugged in to an extention cord!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/21
Hi KathyThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Jennifier

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The entire place seems to be under renovation. Someone urinated in the elevator. There was no fridge or coffee maker in the room. Those two things would have made my stay more enjoyable for sure.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 2023/11/8
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Oct 2023
Response from Nancy Y. on 2023/11/8
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll just start with saying, it’s a hundred dollar hotel in New Hampshire, so…. Whatever. My biggest gripe is that the floor was sticky upon arrival, but they have smoking rooms so like me and Tina had a relaxed but intense evening.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 2023/11/1
Hi Thomas,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Manasi

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Christina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty gross. There was blood on pillowcase, mold in shower, wet paper thrown all over sidewalk. Doors so thin i could hear the highway though the door & there was a man outside the window at 2am trying to get in. No one at front office asked my how my stay was.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 2023/11/1
Hi Christina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Jonathan

Room was very clean and tidy. Didn’t care for the mattress, it wasn’t very comfortable.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 2023/10/26
Hi Jonathan,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6