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Reviews of Richmond Hotel Nagoya Shinkansenguchi

3 out of 5
Richmond Hotel Nagoya Shinkansenguchi
2-12-3, Kamejima, Nakakura-ku, Nagoya, Aichi-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 784 reviews" "
Rating 8 - Good. 292 out of 784 reviews" "
Rating 6 - Okay. 44 out of 784 reviews" "
Rating 4 - Poor. 6 out of 784 reviews" "
Rating 2 - Terrible. 0 out of 784 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Renata

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Reissard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and affordable, only issue was we went to the wrong Richmond Hotel that was closer to rail station. It would be good if the two were easier to distinguish from each other.
Stayed 1 night in Nov 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient and clean
Stayed 1 night in Nov 2023

10/10 Excellent

YOUNG DAE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very polite, helpful and professional. The location of the hotel is very close by the JR subway station and good ramen restaurant. The room is clean.
Stayed 3 nights in Sep 2023

10/10 Excellent

YOUNG DAE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

andrew

Stayed 1 night in Jun 2023

10/10 Excellent

Yuichi

Stayed 1 night in Jun 2023

8/10 Good

Wee Sin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 3 nights in May 2023

10/10 Excellent

Nieves

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place.
Stayed 1 night in Apr 2023

8/10 Good

Nieves

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagoya Richmond
Very clean and comfortable hotel. 5 minute walk from the shinkansen exit of Nagoya station. Staff was friendly and room was very comfortable and a decent size compared to a lot of other Japanese hotels.
Bathroom
Room
Stayed 1 night in Feb 2023

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent!
Stayed 1 night in Aug 2022

8/10 Good

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, convenient and reasonably priced.
Stayed 1 night in Dec 2021
Response from 支配人：古長　フロント：東野 on 2022/1/12
この度はリッチモンドホテル名古屋新幹線口にご宿泊いただき 誠にありがとうございます。 ご満足いただけたようでなによりでございます。 貴重なお時間の中、ご投稿いただき感謝致します。 また名古屋にお越しになる際はぜひご予約お待ちしております。

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean business hotel. Larger room than other hotels of the same type.
Stayed 1 night in Jul 2021
Response from Front on 2021/8/1
Thank you very much for your stay at Richmond Hotel Nagoya Shinkansenguchi. Thank you for the wonderful comments. We hope that our hotel became a cozy place for you, in Nagoya. Please visit us anytime again, if you have a chance to come near by. We are looking forward to seeing you again. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

chikako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

NgocAnh, Shizuoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have trouble with the television to access the internet and watch on YouTube. Maybe it’s not allowed to watch YouTube free in Japan ?
Stayed 1 night in Jul 2020

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are all very helpful. Rooms are very very clean
Stayed 5 nights in Feb 2020

8/10 Good

YJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and helped us a lot in our travel planning. The hotel is about 10mins walk to the main train station and big shopping malls. There is a yummy fried chicken wings eatery just opposite the nearby traffic junction and also a convenience shop. Like most business hotel in the city centre, the room could have been bigger so have more space for luggage.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within few minutes walk to Nagoya station but hotel instructions were not clear after exit, ended we took a roundabout walk w luggages behind BIC. Hotel signage not clear, stood in front of the building need to look up before you can spot the hotel name. Given a room facing the railway line n if u are used to quiet room, bypassing trains can be annoying. Rooms cean n compact. Check out is efficient n fast.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within walking distance (About 15mins) to Nagoya station with all the shopping and food.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff nice, hotel clean and new
The hotel reception staffs are nice, the hotel looks new and the room is clean. The bathroom is big but the room is quite small and the pillows are uncomfortable. Hotel location is little far from Nagoya station.
Stayed 1 night in Nov 2019

10/10 Excellent

F

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

SY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff in a convenient location. It would have been good to have a few more vegetarian options at breakfast ... or a bit more fruit!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, new, comfortable. Thumbs up!
Stayed 2 nights in Oct 2019

10/10 Excellent

Yuki, Nagoya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. It’s my second time here and I absolutely love the location: quiet and close to the station! Also, I loveeee their breakfast buffet. Probably the best one I’ve ever had!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

TomiChopper, Samutphrakarn, Thailand

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staffs are nice, worth for spendind
Stayed 3 nights in Oct 2019

10/10 Excellent

ping kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word is enough,,,, GOOD
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient from Nagoya station, we stayed for 1 night as there were limited options near Toyota stadium
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, new renovations and very clean as well. The bathroom was large by the normal Japan standard.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to central station in Nagoya - 10-12 minutes walk. Restaurants and convenience stores at walkable distance. Room was clean and well looked after - be prepared that you have to deal only with AC and no chance to open windows. Will come back if in Nagoya and need to be close to the central station.
Stayed 1 night in Sep 2019

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

KDW, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Online this hotel said my room could sleep 6 people. Sadly no. Only 3.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very clean facility. About a 6-7 minute walk from JR Nagoya station.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff. Polite and welcoming. Good location which is 10min walking distance to nagoya JR Station. A lots of eateries nearby the hotel
Stayed 1 night in May 2019

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel near Nagoya Station.
A good business hotel 10 minutes walk from Nagoya Station.
Stayed 1 night in Apr 2019

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable business hotel for one
This is a relatively new hotel located less than 10 minutes walk from the Shinkansen side of Nagoya Station. While overall this is a nice hotel, for a couple with two suitcases, the room was small. There is one suitcase stand, but no place to open a second suitcase except on the end of the bed. The desk space is tiny. Otherwise the WiFi worked great, the TV had YouTube news in multiple languages, and the breakfast was okay (not great).
Stayed 3 nights in Apr 2019

8/10 Good

Desmond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They serve free drinks from 5pm but it’s just juice, not beer. 7pm onwards they have free noodles. On check in they give some soaking salts. Overall good business hotel and near to train station, just 10mins stroll.
Stayed 1 night in Apr 2019