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Reviews of CYPRESS HOTEL Nagoya-eki Mae

3.5 out of 5
CYPRESS HOTEL Nagoya-eki Mae
2-35-24 Meieki, Nakamuraku, Nagoya, Aichi-ken

Reviews

7.8

Good

Rating 10 - Excellent. 207 out of 905 reviews" "
Rating 8 - Good. 464 out of 905 reviews" "
Rating 6 - Okay. 176 out of 905 reviews" "
Rating 4 - Poor. 44 out of 905 reviews" "
Rating 2 - Terrible. 14 out of 905 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Norimasa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

8/10 Good

LEE CHEE WEI

Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

Merrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
It is very convenient since it is just a few minutes walk from the train station and there are many nice and gorgeous looking eateries around the area
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Clean, nice staff. Ridiculously close to Nagoya station. You can almost walk to the station undercover by going into the KITTE building diagonally across the road at the traffic lights. Just go up the stairs or take the escalator. Breakfast buffet was really good. They have the best breakfast potato fries I have ever had.
Stayed 2 nights in Feb 2020

6/10 Okay

Jon, Tokyo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There's no baby changing station in the lobby which is a big minus for family travelers. The hotel is for singles or couples at most. Banquet facilities in the lobby make for a nice environment but lacks the amenities such as a shoe shine station or baby changing station to set it apart. The surrounding neighborhood should meet those needs but ultimately lacks the accoutrements to make it an excellent stay.
Stayed 1 night in Jan 2020

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip stay
Size is typical Japan size, cleaniness is good. Very near to Nagoya train station, walking distance , around 7mins. Range of restaurants within walking distance. One convenient shop just downstairs of the hotel. 2mins down the junction you can find a tax-free drug store.. one thing to feedback is the air-con, the whole day and night, I don’t feel any aircon at all
Stayed 1 night in Nov 2019

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing service
We chose this hotel due to its location which was very convenient. Unfortunately we had a miscommunication regarding the rooms- we had the expectation that if 3 people were staying in one of the rooms there would be 3 beds provided, or at least a day bed or couch. However this was not the case. The staff were not at all sympathetic to the mistake, and in no way assisted us with the problem- they did not even provide a pillow or blanket for the 3rd person, even though they knew when the room was booked and at check in that 3 people would be in the room. The location is convenient to the station, however the restaurant was not open and there was a lot of road noise.
Stayed 1 night in Oct 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and delicious breakfast.
Great value for money, delicious buffet breakfast, some vegetarian choices. Excellent position, very close to Nagoya station. Very clean, good water pressure in the shower. The only negative was that the wifi was weak from the room but you are more than welcome to sit in the spacious lobby where it is better.
Stayed 2 nights in Aug 2019

8/10 Good

Veronica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be better to provide a bigger kettle .. Room is generally comfortable and clean.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It has a good location, it's clean, and the room has everything you'd need for a good night's rest.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

Chun Kit

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommend
The facilities are old and fairly clean. Key, not IC card , need to be returned to front desk when going out. Each room use different Wifi access point and jam each other, broke every 5 minutes.
Stayed 2 nights in Feb 2019

10/10 Excellent

Shana, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just a short walk from Nagoya Station.
Stayed 1 night in Oct 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, business travel
The hotel is about 8mins walk from Nagoya station and Family Mary is right at the entrance of the hotel. Hotel staff is friendly with simple English , which is not a concern. It was raining that day and the hotel does provide free umbrella for guests to use. Room is small as usual for Japan standard but it’s good enough for myself for business travel. Cleanliness is good which is always the main factor for me when comes to choosing hotel.. Breakfast is kind of Japanese plus western with sausages and scramble eggs..
Stayed 1 night in May 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome stay. The front-desk staff spoke English particularly well and gave me an upgrade. Thanks!

10/10 Excellent

Siu yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

BORA

Liked: Cleanliness, property conditions & facilities, room comfort
not bad
not bad

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Convenience and a good deal
Great location, friendly staff, no frills

6/10 Okay

Eiji

Liked: Cleanliness, staff & service, room comfort
Few number of no smoking room. I stayed at smoking room and don't feel good about that

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
very poor soundproofing The hotel condition is old. (bed, carpet..) The price is expensive than I thought.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Days on Business, Very Convenient Location
The hotel is immediately in front of the main train station in Nagoya so the location can't be beat. It's not a high-end hotel but the rooms were clean, quite and comfortable. Not luxurious but a comfortable stay. The free wi-fi was stable and fast. The only downside was breakfast. It was 1500 yen and not really worth it. Consider a coffee shop or bakery in the station, just across the street.

8/10 Good

Philip, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
I spent only one night at this hotel and would highly recommend it to others, very professional, clean, safe & smartly decorated. I also stayed at their sister hotel in Hiroshima which was also very good with a fantastic location too.

6/10 Okay

Pamela, HK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet with smell
Not clean especially the washroom which is with bad smell even the hotel has change another room for us ( a little bit better) and some mould on ceiling. A very dirty hanger had been found in toilet and have to ask for change. That is impossible no one notice. No coin laundry. Absolutely no next time.

8/10 Good

Rob, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for what I paid.
Japan is expensive and this was a very good hotel for the money. its cheap and does everything your need and close to the train station.

8/10 Good

Wai Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SEE KIT, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over all is good, location is very good, just complain about the air condition

4/10 Poor

Yin Fun Kathy, Hong Kong

Disliked: Staff & service, property conditions & facilities
Fair hotel with ok location
It takes about 10-15 mins walk from JR Station. The hotel staff was a bit cool and not friendly. The facilities are a bit worn out. The air conditioner was not functioning well, the warm air was too hot and temperature could not be adjusted, ultimately the staff helped to unlock the window for lowering the room temperature. However, this made the room was too noisy to sleep. The toilet seat cover was cold, it did not like those in public areas or other hotels in Japan in which toilet seat covers are heated automatically.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is really close to Nagoya Station, only a 5 mins walk from there. It can be easily found since it is on the main street.

10/10 Excellent

shana, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the station
Small but nice room. Excellent location! Enjoyed my stay overall

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Disappointed
Generally ok, except that the toilet in my room has some stinky smell. The bed is a bit too hard for me.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good in price.
Room Wifi doesn't work at tall.

2/10 Terrible

Cecil, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most uncomfortable stay
Dirty sheets; room wifi not working; weak ventilation system resulting in stuffy and hot room

8/10 Good

Akram, Kagawa, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a whole it was nice.
Unique location, cooperative staff, comfortable room but narrow space. Unfortunately I did not find any body soap in the room, however, there were face soap, shampoo and conditioner in the bathroom.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very Small Room
No Bad

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karen, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the station
Excellent location with reasonable price. Nice hotel staff helped me changed my booking from smoking to non-smoking room before I requested.

10/10 Excellent

Karen, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Good location near Nagoya station， with some convenient stores around. Comfortable and clean room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough !
Good location, short walk from Nagoya station. Got room upgrade. twin room is bigger than Japan standard, spacious. Only bed mattress is too hard, I can sleep on firm but too hard.

8/10 Good

Lai Ling Lilian, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall it is very good and it is easily accessible.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Convenient location, rude staff, weird room layout
I arrive at 11am for check-in and baggage drop. As the time was early, I was told that I could collect my room key when I return at night and that all check-in procedure was completed. However, when I collect room key at night, another rude male staff blamed me for not finishing all check-in procedure and still asked for the key. I have never be treated in such an impolite manner at any hotels, especially when the case was small and he could simply ask me for one simple signature to complete the procedure. I always enjoy staying in Hotel Sunroute Shinjuku and it was why I expected the same type of quality service in and selected Hotel Sunroute Nagoya. He totally ruined my holiday mood and impression of Sunroute's hotel. Besides the room layout was weird that the wind of air con blows straight to your head after lying down. I had headache after staying for one night. I would not recommend anyone to stay here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can be recommended!
Thanks for the upgrade of si gle room for a night!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Excellent location but room is super small and air con is difficult to adjust

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well.........................................