The clean up crew ( I don't know their official title and don't want to sound offensive); but, they were amazing. They all were accommodating, friendly and professional. They kept the hotel so clean. The front desk staff and the most important (in my opinion) was a different story. They were so nasty and unprofessional. The young lady who checked me in was the nastiest. During check in I asked her several questions, she didn't answer immediately; instead, she gave me this blank stare as if to say " why are you asking me this". She was horrible, she never smiled. There was another incident where I went to the front desk to see if anyone turned in my lost sunglasses. This young lady I spoke to was very rude. When I asked about my sunglasses, she quickly said "NO". I was taken aback at how she didn't go to see, then she asked me, "Don't you want me to ask them in the back?" At this point, I was floored and speechless, why would I not want you to ask them and anyone else? Better yet, look in your lost and found. Needless to say, she never went to look, and she went through the doors and came right back and said NO! The lack of empathy was so loud. I plan on going back to Myrtle Beach, but I will never stay there again. I failed to mention, we ran into a mother and daughter who was leaving this hotel to stay at another one up the street.