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"Staff were wonderful."

"We had a great 1 night stay, clean and quiet. There is hot water and ice water. Close to train station and water bus station. "

"Staff was very helpful and accommodating. Room was clean and comfortable except for the shower which got the whole bathroom floor wet every time some one took a shower. The area was close to San Marco and Rialto and multiple water bus stops. Lots of shopping close by."

"Had an amazing breakfast buffet. Staff extremely helpful and friendly. April helped get great reservations for our anniversary dinner."

"Yes"

"This property was in a great location on Murano! Kris, Gustafson, and Ricky were all amazing. We would be happy to go back! "

"Friendly, welcoming staff. Accommodating and old world-ish in terms of service. It was a refreshing experience. "

"Great wheelchair accessible room. Small shower stool, but they brought in an outside lawn chair at my request - great solution!"

"Stepping into this Venetian gem felt like opening the pages of a storybook. The staff greeted us with warmth and charm, and the housekeeping was so attentive it seemed like a sprinkle of magic kept everything spotless. Our room was a cozy retreat—bright, comfortable, and with a bathroom so lovely it felt like a private spa. The true star, though, was our canal view—waking up to gondolas gliding by was pure enchantment. Mornings were made extra special with the excellent breakfast buffet—so many delicious choices, the perfect way to kick off a day of Venetian adventures. The hotel’s location couldn’t be better: just minutes from all the sights, mouthwatering dining, and the heart of Venice’s romance. An absolute dream stay! "