"The staff was very friendly and eager to help. The facilities are great with an excellent (and surprisingly big) garden. The volcanic tunnel on the property is huge and worth the visit by itself."
"Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area. "
"Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze."
"Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need.
From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’ comfort.
What makes the stay even more special is the hospitality of the staff. They are genuinely kind, professional, and always available to assist with a smile. Add to that the tasty breakfast and fresh meals, and every day starts on a perfect note.
This place is not just an apartment—it’s a retreat where you can relax in peace after exploring the city. In my opinion, Safe Haven Apartments sets a new standard for quality and comfort in Africa. It delivers an experience that is not only reliable but also feels truly special, making it a place I would return to without hesitation.
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"I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! "
"The staff made us feel like VIPs from the moment we arrived. The rooftop dining experience was unforgettable - grilled fish, fresh juice, and a view that looks like a postcard. Conveniently close to the border if you're exploring both countries."
"This was one of the most incredible experiences I have ever had. The staff was unmatched, so friendly and kind. The food was delicious and so well curated. I CANNOT RECOMMEND THIS PLACE MORE! Completely stunning both the place and the people!"
"The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy. "
What's the top vacation rental that Mukamira has to offer?
Family Nest Kivu Beach: This vacation home rental outside of Mukamira offers a garden and free WiFi to help you feel comfortable in your new surroundings. This vacation rental also comes with free parking to give you added peace of mind. See all vacation rentals in Mukamira.
If I need to cancel my hotel reservation in Mukamira, will I receive a refund?
Yes! Most hotel reservations are fully refundable provided that you cancel before the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of the scheduled arrival. If you have a non-refundable reservation, it might still be possible to cancel it and be given a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Mukamira.
Where can I learn more about changing or cancelling my trip to Mukamira?
To access more information about rescheduling or cancelling your trip to Mukamira, head over to our customer service page.
How is it to stay in Mukamira?
Visitors are sure to enjoy all that Mukamira has to offer. There are 202 hotels and other accommodations in the surrounding area. Find out more about Mukamira.
The hottest months are usually August and July with an average temp of 63°F, while the coldest months are November and December with an average of 62°F. The rainiest months in Mukamira are April, November, October, and March, with each month seeing an average of 13 inches of rainfall.
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