Find hotels near Mouassine Fountain, Marrakech from NT$2,376

"Beautiful riad. Very clean and well managed. Staff was outstanding. Alway ready to help in getting around or a chat about their city. Great breakfast too. Nou Nou was very helpfull and spoke great english which was helpful. "

"Amazing place to stay and wonderful staff but the room was small. "

"Another fantastic stay at El Fenn. This property is beautiful, every corner you turn there’s another delight in store. The rooftop bar is buzzy and fun. Would be great if they served non alcoholic beer but otherwise a truly wonderful experience. "

"clean room staff friendly breakfast could improve zircon was ok, rating I would not class it as a 4.5 star maybe a European 4 star. you need to walk from one end of the street to get to the hotel. "

"Room was clean, spacious and the bed was comfortable. The staff were helpful and the breakfast delicious. We didn’t use the pool as wasn’t quite warm enough but liked to head to the roof to read in the afternoons!"

"There was no front desk, you don’t know whom to contact at night if needed. "

"The staff at the reception, including the manager, were not very helpful with providing the right information. There was noticeable passive aggressiveness in their responses and a general sense of nonchalance. On the night we checked in, I was told that breakfast and dinner were included in my reservation. After dropping our bags, we went to one of the hotel restaurants for dinner since we were quite hungry. However, after the meal we were asked to pay. I mentioned that my reservation covered breakfast and dinner, but the staff explained that it only applied to a specific restaurant. This was never clearly communicated to us at reception during check-in. I immediately called reception to clarify the situation, but they said there was nothing they could do and advised me to speak with the manager the following day. The next morning, the manager was initially friendly, but after a brief conversation in their language with one of the reception staff, his attitude noticeably changed. He became passive aggressive and insisted there was nothing they could do. I explained that if the correct information had been given at check-in, the situation would not have happened. He said he would investigate, but there was no follow-up, feedback, or any form of compensation. Even at the designated restaurant, we were still required to pay for water during dinner, which made the package even more confusing. Overall, the experience was disappointing and I wouldn’t recommend this hotel."

"Excellent full breakfast on the upper terrace. The Riad is very centrally at Jemaa El-Fnaa located down a little road away from the noise. Many restaurants within a minute or two walk. No elevator but staff moved our luggage for us. We walked to all of the major attractions."

"One of the best hotels in the world "