Motomatchi Vacations from NT$15,605

Very welcoming staff at the front desk. Room was great, bigger than expected and very comfortable and clean. Walking distance to transportation, dining and shopping

Everything was great. Need more or bigger trash cans.

The hotel itself is not exactly right near much….but you walk 10 minutes and suddenly you are near everything: Kyoto Station, shopping, restaurants, bars. We liked that….the serenity of the hotel and the immediate area, but quick to everything you could want. The hotel itself is small, but very modern and well maintained. The room was perfect for us 5. Plenty of room, a mini kitchen setup, very comfortable. Also, because Kyoto bus transportation is so solid, and there is a bus stop 1 minute from the hotel, we were easily able to get to temples, further out areas, etc.

Very spacious and luxurious shower, bathroom. Loved the room and location in quiet neighborhood

A good hotel in a good location. Bunk beds for kids and a second bathroom make it easy for a family. Easy walk to heart of city and lots of food option nearby including a 7-11 and Fresco 24hr grocery store. Kids loved it. Was a bit inconvenient not having basic necessities in the room such as coffee. As a coffee drinker it’s annoying to have to walk to reception just for some instant coffee first thing in the morning. Would have given the hotel 5* but they gave us inaccurate advice for train and bus tickets. We told them where we wanted to go and they sold us day passes for 1,100 yen (4,400 for 3 adults and 2 kids). When we got to the train station we found out the tickets they sold us weren’t for that train, we then had to pay cash for that train and other trains for the rest of the day. When we spoke to the hotel about it, their answer was “sorry, you should have read the fine print”. Given we bought the tickets on their advice, the right thing to do would have been to offer a refund or some sort of compensation for this. Lesson learned, do your own research, don’t trust advice from reception.