The hotel and room was okay. It's just I got a queen bed with sofa bed room instead of a double queen bed I have ordered through Expedia. My receipts show that I should receive a double queen bed room, yet the hotel claims that this is what they have in their system and that there's nothing they can do. I tried contacting Expedia, I am super disappointed. Although the agents respond fast, they don't offer any meaningful solution. Heck, they can't even contact the hotel (might be hotel's fault, but atp I am pissed). So 1 star!
Jefferson Filbert
於 2025 年 7 月住了 2 晚
2/10
There were mice in our room. And the staff was extremly rude and did not want to change us of room. We had to change hotel. I never write review but this time people should know where they are going to.
Cyril
於 2025 年 7 月住了 2 晚
2/10
I took the hefty King Suite and it was terrible. The air conditioning system is dirty and spewing microbes, it’s making loud noises all night. The wall had a littéral hole in it near the air conditioning. The room had broken fourniture and the floor was all carpet so I can let you imagine how dirty it is.
The served food in the morning is bread and coffee. No eggs, no vegetables. Just cereals and some juice.
I know the hotel is cheap and near downtown but you will pay the difference in other ways. Don’t bother with this one.
I took 3 days but after 2 nights I had to leave early because I got a fever. On top of that they did not reimburse my 250$ deposit . Got screwed big time …
Vaun
於 2025 年 6 月住了 3 晚
6/10
camas excelentes, ubicación perfecta a una cuadra de estación de metro. el olor de habitaciones muy feo a mucha humedad, aire acondicionado no se puede graduar y lo peor que tienen es el desayuno que ofrecen es pan y jugo de caja.. mejor no lo ofrezcan. en la recepción no ayudan mucho
Nanci Fabiola
於 2025 年 6 月住了 5 晚
6/10
J arrive à 16h30. Check in 16h. Chambre non disponible ! J avais resevé d avance. ! J ai du attendre 45 min jusqu’à 1715
nicolas
於 2025 年 7 月住了 1 晚
10/10
Everything was great… Nice location, convenient for all kinds of sightseeing eating out and having drinks. Hotel was nice, clean, comfy, and the advance check-in made things even easier.
Michael
於 2025 年 6 月住了 2 晚
10/10
Great price for downtown Montreal and clean and comfortable
Franz
於 2025 年 6 月住了 8 晚
2/10
It took almost 45 minutes to check-in. Online Checkin didn’t work. Front staff was very rude when asked for assistance. Dirty curtains with food on it. No additional shampoo, conditioner or hand soaps received even when we stayed for more than one night. Small elevator that takes forever to arrive. Elevator was very dirty and smelled. Never staying here again. I don’t normally do any reviews but this place needed one.
Surinder
於 2025 年 6 月住了 2 晚
6/10
Very good
Pedro Gabriel
於 2025 年 6 月住了 3 晚
4/10
Vrushali
於 2025 年 6 月住了 2 晚
10/10
The hotel was well kept. The room was very nice with a beautiful bathroom. The hotel and rooms were very nice.
The only flaw is the staff didn't know where to go eat a smoked meat sandwhich.
Suzie
於 2025 年 6 月住了 2 晚
6/10
Daniel
於 2025 年 6 月住了 2 晚
8/10
Rusemberg
於 2025 年 5 月住了 1 晚
4/10
For the room and price is ok but the breakfast included is not
Ramon
於 2025 年 6 月住了 4 晚
2/10
Parking lot was terrible, you have better space outside if you want to park. Front desk workers were pretty rude and not helpful. We had asked for extra toilet paper and it took them more than 2 hours to bring it to our room. The included breakfast that comes with the room was not good and the pancakes were very undercooked.
Salim
於 2025 年 5 月住了 3 晚
10/10
Great place, and stay. Very limited breakfast. Great location but surrounded by homeless people. Have to be careful when you go out and about
Jay
於 2025 年 6 月住了 2 晚
8/10
Great stay. Good position in city for sightseeing. Carparking. Breakfast included.
Peter
於 2025 年 5 月住了 2 晚
8/10
Shadi
於 2025 年 5 月住了 4 晚
6/10
Short staffed poor service, disappointing breakfast no fruit, no eggs, no bacon. The hotel was clean.
George
於 2025 年 5 月住了 5 晚
10/10
I enjoyed my stay. My big highlight is to the wonderful housekeeping lady on 5th floor. Amazing soul, wonderful smile and very helpful.... Like she told me.almost very day... To you my dear, have a wonderful bless day!!!
Marco
於 2025 年 3 月住了 3 晚
6/10
The room where we stayed was nice and the bed comfortable. When we arrived it was ready and well cleaned. The staff is nice and polite. At check in they warned us they would clean the room every other day, but it was cleaned only once during the whole week. The rest of the time they just changed the towels and picked up the garbage. That was it. The carpets in the hotel hallways and elevator need changing. They are dirty and stained. The hotel is very well located but it has a loitering problem. There was always a group of young people smoking pod at the stairs in the main entrance of the hotel.