In Wisconsin buildings that are 2 stories are not required to have elevators. I recommend calling hotels when you make your reservation. You can ask about an elevator and request 1st floor at that time. Given enough notice, we can usually accommodate that request.

I am sorry that your stay did not meet your expectations. If you would like to provide more details about your stay, I would appreciate it. We can not fix the problem if we don't know what it is.

I am sorry to hear that your room was musty. I know that was the night of the storm. The wind was blowing right at your A?C unit. I have had maintenance clean that unit. We also put a dehumidifier in the room to remove any excess moisture. Thank you for making us aware of the situation.

I am sorry to hear that your stay did not meet your expectations. This is definitely not the impression we wish to leave our guests with. I have discussed the importance of double checking the rooms when you have finished with the housekeeping staff.

Thank you for staying with us. We hope you choose us again.

Thank you for staying with us. We hope you choose us the next time you are in the area.

Thank you for staying with us and for the nice review. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. We hope you choose us again.

Thank you for staying with us. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. I am sorry to hear that your room smelled odd. It would be very helpful if you could let me know what room you stayed in. That way we can check it out and correct the problem. Thank you.

Thank you for staying with us. We hope to have the opportunity to serve you the next time you visit Monroe.

Thank you for staying with us. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. I am sorry that were had some problems with our phones this past week. We need a valid credit card to check into the hotel. This is to cover any incidentals. At check out time guests may pay cash if that is their preference. If someone on the staff was rude to you, I would like to know about what happened. That is not the kind of service we wish to be known for. Thank you.

Thank you for staying with us. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. We hope to have the opportunity to serve you the next time you are in the area.

Thank you for staying with us. I hope everything went well at the hospital. We hope you choose us the next time you are in Monroe.

Thank you for staying with us. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. We hope you choose us again.

Thank you for staying with us. We hope you choose us the next time you visit the area.

Thank you for staying with us. We hope to have the opportunity to serve you the next time you are in the area.

Thank you for staying with us and the wonderful review. We hope to have the opportunity to serve you again.

Thank you for staying with us. We hope you choose us the next time you are in Monroe.

Thank you for staying with us and for your kind comments. We hope to have the opportunity to serve you the next time you are in the area.

Thank you for staying with us. I will pass your comment on to Robin. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. We are glad you enjoyed your stay. We hope to have the opportunity to serve you the next time you are in the area,

Thank you for staying with us. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. We hope you choose us again.

I am sorry to hear about all of the noise. I know there was a rather large group that stayed at the hotel last weekend and used the conference room. I will talk to the staff about staying ahead of the noise. Thank you for bringing it to my attention.

Thank you for staying with us. Erin is a wonderful employee. I don't know what I would do without her. Cloe is still pretty new. It is wonderful to hear your comments about her. Thank you. We hope you choose us the next time you visit Monroe.

Thank you for staying with us.

Thank you for staying with. We are glad you enjoyed your stay. We look forward to seeing you again.

Thank you for staying with us. We hope to have the opportunity to serve you the next time you are in the area.

Thank you for staying with us. We hope to have the opportunity to serve you the next time you visit the area.

Thank you for staying with us. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. We hope you choose us again.

Thank you for staying with us. We hope to have the opportunity to serve you the next time you are in the area.

Thank you for staying with us. We hope you choose us again.

Thank you for staying with us. We hope to have the opportunity to serve you the next time you are in the area.

Thank you for staying with us. We hope you choose us the next time you visit Monroe.

Thank you for choosing us. We hope you come back soon.

Thank you for staying with us. We hope to have the opportunity to serve you the next time you are in the area.

We are sorry to see your stay was not what you expected. We would love to know what we could have done differently.

Thank you for staying with us. We hope you choose us again.

Thank you for staying with us. We hope you choose us the next time you visit Monroe.

Thank you for staying with us. We hope to have the opportunity to serve you the next time you are in the area.

Thank for choosing us. We are so glad to hear that you enjoyed your stay. We hope you choose us the next time you visit Monroe.

Thank you for staying with us.

We are working on our phones. I am sure the front desk would have let you use our phone. Did you let the front desk know about the noise upstairs? I do know that there were children up there. The front desk people will go talk to the guest in question, if they are notifies of the issue.

Thank you for staying with us.