"Almost perfect. Staffs are not good in english but very engaging. We can communicate with google translate very well. Onsen is amazing. Room is huge with two sinks in the bath and seperate room from the toilet. Two little things that could get better is the place of towel and onsen clothes are somehow in the draw under the television. Which I found it weird. Also the tap in the sink is other way round which you press downward for water and close upwards."