外觀

麗笙明尼蘇達州庫恩拉皮茲鄉村套房飯店的評分

2.5 out of 5
麗笙明尼蘇達州庫恩拉皮茲鄉村套房飯店
155 Coon Rapids Blvd NW, Coon Rapids, MN

評論

6.8
10 分,有夠讚;1000 則評論中有 197 則" "
8 分,不錯哦;1000 則評論中有 309 則" "
6 分,一般般;1000 則評論中有 217 則" "
4 分,不太好;1000 則評論中有 172 則" "
2 分,很糟糕;1000 則評論中有 105 則" "

6.8/10

整潔度

7.6/10

員工素質

6.8/10

設施服務

6.2/10

住宿環境和硬體

6.6/10

環保程度

評論

8/10 不錯哦

Endogal,Iowa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay over
This was a hotel on the way so was not interested in what was nearby. Chose for cost and location. Was pleased with room cleanliness but clearly an older hotel. Had some issues with the keycards. Overall hotel's central areas and halls were clean but not always picked up right away.
於 2017 年 8 月住了 2 晚

10/10 有夠讚

Ray

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, will be staying again.
於 2024 年 2 月住了 1 晚
Linda E - Manager 於 2024年5月12日回覆
Thank you for your positive review! I am glad you enjoyed your stay and will be looking forward to you staying with us again!

10/10 有夠讚

John

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I came into town for one night to pick up some parts for my car. I booked with Country Inn & Suites as I have in other places and not been disappointed. The staff was very helpful and courteous, the rooms clean and comfortable. My only suggestion would be that they put up a sign that could be seen from street as it sits back off the street and is easy to miss. I would stay there again.
於 2024 年 4 月住了 1 晚
Linda E - Manager 於 2024年4月29日回覆
Thank you for the review! I am glad our staff and hotel room conditions exceeded your expectations!

8/10 不錯哦

Ricky

情侶出遊
喜歡:員工素質
不喜歡:整潔度
The elevator might not be safe it makes sounds at the end plus the 3rd floor ice vending machine is broken
於 2024 年 4 月住了 1 晚
Linda E - Manager 於 2024年4月14日回覆
Thank you for your response. Maintenance will be addressing the concerns for elevator and ice machine problems. We appreciate the feedback! We hope to make your next stay more memorable!

10/10 有夠讚

Mike

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Linda E - Manager 於 2024年4月15日回覆
Thank you for the review! We are glad you enjoyed your stay!

4/10 不太好

Josh

商務旅客
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The hotel is clean and respectful. However, after finding out that the door to my room did not clasp close. I could push the door open without using the key card. This was found out after sleeping in the room all night. I spoke to the front desk about it. This conversation was at approximately 8:00 am. I was told they would have a maintenance guy look at it. I got back from my conference at around 8:45 pm. I found the door was still not fixed. The person working the front desk came to my room and saw what I was talking about. I asked why it wasn't fixed and he had no answer. I then asked if I could get a new room or will it be fixed. I once again was told the maintenance guy would come up right away. I fell asleep around 11:45 pm and still had not seen a maintenance guy. The following morning I spoke to the same person at the front desk and got nothing but excuses. I then asked if people's security was important because their follow thru was not showing it to be important. After 24 hours of getting no where I was then told that a manager would call me. This never happened as well. I would strongly encourage people to consider how this hotel handles the security of their customers when choosing a hotel to stay at.
於 2024 年 4 月住了 2 晚
Linda E - Manager 於 2024年4月8日回覆
Thank you for your response. I am saddened to hear about your experience with your door. I would love to hear from you, as I was not aware of the situation. We do take hotel security seriously. I promise this will be looked and taken care of in a timely manner. Please reach out to me with any other concerns.

10/10 有夠讚

Ranell

於 2024 年 3 月住了 2 晚
Linda E - Manager 於 2024年4月26日回覆
Thank you for your review! We hope to see you again soon!

8/10 不錯哦

Maria

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front staff check in and check out were very nice and friendly. Breakfast was good and staff kept it stocked and the tables clean. New carpet in the hallways. New updated bathroom in my room. Were nice to see. Sink drain was slow to drain. Curtains would have liked the room darkening curtains across the whole window. It was to light in my room. Mattress was to hard for me. Pillows were good.
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年4月1日回覆
Thank you for your response. We will definitely have maintenance look into these issues for a better experience next time!

10/10 有夠讚

Jodi

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was amazing!!! I had an issue and they resolved it immediately!!! Will start again!!!
於 2024 年 3 月住了 5 晚
Linda E - Manager 於 2024年4月1日回覆
Thank you for your kind words about the staff and hotel. We appreciate you taking the time to give us a review and hope to see you again!

2/10 很糟糕

April

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Light didn’t work peace’s of hair and bath tub also you look out the window in see wood everywhere terrible look
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月25日回覆
I am very sorry to hear that your stay did not meet expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thank you for the review and hopefully you can give us another chance in the future!

4/10 不太好

Jacquelyn,Coon Rapids

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月20日回覆
Thank you for your response!

10/10 有夠讚

Janice

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is awesome
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月16日回覆
Thank you for your review! I am happy to hear that our staff exceeded your expectations!

10/10 有夠讚

Guerra

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Suitable.
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月16日回覆
Thank you for the review. We greatly appreciate the feedback!

6/10 一般般

Delwin

喜歡:員工素質
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月16日回覆
Thanks for review! We hope next time we can exceed your expectations.

6/10 一般般

KeyAnya

情侶出遊
不喜歡:住宿環境和硬體
My tv did not work the entire time, i let the staff know and all they gave me was a new remote that also didn’t work. I was just told sorry and maintenance would be informed. No resoltion
於 2024 年 2 月住了 1 晚
Linda E - Manager 於 2024年2月13日回覆
HI, I am sorry to hear about your unresolved issue with your TV. I will personally ensure that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 不錯哦

Cathy

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 2 月住了 1 晚
Linda E - Manager 於 2024年2月9日回覆
Thank you for the review! Much appreciated!

4/10 不太好

donald

團體旅遊
不喜歡:住宿環境和硬體和客房舒適度
Dont stay here
Noisy, clientel sketchy, didnt feel safe
於 2024 年 2 月住了 2 晚
Linda E - Manager 於 2024年2月9日回覆
Thank you for taking the time to give us a review. I am sorry to hear your stay was not up to par. We are placing additional key locks on our outside doors and through the building for everyone's safety.

10/10 有夠讚

Jan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay- best breakfast!!!
We always like to stay here when we get in the area because of their amazing breakfasts and cleanliness. Your breakfast lady is awesome!!!! Thank you!!
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月10日回覆
Thank you so much for the positive review. We strive for every stay to be this memorable!

2/10 很糟糕

Kristina

於 2024 年 1 月住了 2 晚
Linda E - Manager 於 2024年2月9日回覆
We appreciate your business and the review. Please reach out to the hotel directly to express any concerns you may need to have resolved!

8/10 不錯哦

Alena

喜歡:員工素質
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月9日回覆
Thank you for the review! Much appreciated!

6/10 一般般

Jennifer

喜歡:整潔度
Tv didn’t work properly but overall not too bad for the price
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月10日回覆
Thank you for taking the time to leave a review. We have currently just switched TV providers! We hope this won't be an issue in future stays!

6/10 一般般

Tracy

家庭旅遊
It smelled like sewer gas and when we tried to tell the front desk person he just said no we don’t have that problem here but we know what that smell is and it took about 30 mins for him to come to front desk to check us in. The room was nice. The building was under construction, I get things happen but were frustrated that he didn’t even care to recognize how bad the smell was it was bad. Otherwise everything else was good. I will likely stay there again hoping at that time the construction will be done. It was very convenient and breakfast was awesome!
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月10日回覆
Thank you for leaving a review. I am sorry some parts of your stay were not up to standard. We appreciate the feedback as we strive to make sure every guest is happy every time. We hope to see you again in the future after renovations!

6/10 一般般

Matt

家庭旅遊
喜歡:整潔度和員工素質
Looking better in the New Year
Hotel is still in the midst of a renovation. While the decor is looking good, they seem to have left the beds for last. Whether that's a choice or a supply chain issue is unknown to me. Still a good stay for the price.
於 2024 年 1 月住了 2 晚
Linda E - Manager 於 2024年2月9日回覆
Thank you for the detailed review. Hopefully by May all renovations will be completed. We hope to see you again soon!

8/10 不錯哦

Lisa

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice staff and accommodating
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月9日回覆
I am glad to hear our staff was very helpful and accommodating! We hope you can join us again.

6/10 一般般

Mark

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
於 2024 年 1 月住了 2 晚
Linda E - Manager 於 2024年2月9日回覆
Thank you for the review! We appreciate it!

6/10 一般般

Kalia

家庭旅遊
喜歡:員工素質和設施服務
不喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Linda E - Manager 於 2024年2月9日回覆
Thank you for the rating!

10/10 有夠讚

Khalilah

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月9日回覆
We appreciate the outstanding review! We hope to see you again soon!

4/10 不太好

Candus

不喜歡:整潔度和住宿環境和硬體
There was construction and the room we were in was not even finished. No trim or baseboards on the walls
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2024年2月9日回覆
Thank you for your review. We are trying to get through renovations in a timely manner. We appreciate your patience and hope to see you again once we have fully renovated.

2/10 很糟糕

Tami

不喜歡:員工素質和住宿環境和硬體
Very loud and partly being renovated
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2024年2月9日回覆
I apologize for this experience. We are currently replacing carpet in all the of the rooms. We will be getting new furniture as well soon! Hope we can see you when renovations are finished!

10/10 有夠讚

Jennifer L

家庭旅遊
喜歡:設施服務
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2024年2月9日回覆
We appreciate the outstanding review! We hope to see you again soon!

2/10 很糟糕

Lydia

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Linda E - Manager 於 2024年2月9日回覆
We appreciate your business and the review. Please reach out to the hotel directly to express any concerns you may need to have resolved!

6/10 一般般

真實旅客

喜歡:整潔度和客房舒適度
不喜歡:員工素質和住宿環境和硬體
Won’t be returning
When I was trying to check in no one was around to check me in. I stood around for at least 20 minutes. The place is under construction and a complete mess that would have been nice to know. It’s also run down the rooms are beat.
於 2023 年 12 月住了 2 晚
Linda E - Manager 於 2023年12月19日回覆
Thank you for your feedback. Hopefully you can check out the rooms after our major renovation!

10/10 有夠讚

Euphemia

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
It was great
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2023年12月19日回覆
We appreciate your feedback! Hope to see you again soon!

10/10 有夠讚

William

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is a great value
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2023年12月5日回覆
Thank you for the positive feedback! We look forward to you staying with us again!

2/10 很糟糕

Bruce

喜歡:設施服務
不喜歡:整潔度、員工素質和住宿環境和硬體
They say it's been rebuilt but it looks terrible and the rooms are not clean is what they used to be and serves as terrible
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2023年12月5日回覆
Thank you for the feedback. We will be undergoing construction for the rest of the year. Hopefully we can make your stay more positive next time! Please reach out with any questions or concerns!

8/10 不錯哦

Lisa

於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2024年2月9日回覆
We appreciate the outstanding review! We hope to see you again soon!

2/10 很糟糕

brittany

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Don’t!
This place was horrible. Flooring was torn up, construction stuff everywhere, numbers taped to doors, doors uncloseable, stained carpets and beds. Safety was an issue as a solo female and staff were a little intrusive into asking you personal details of what you were doing in town. Wanted to turn right back around.
於 2023 年 10 月住了 1 晚
Linda E - Manager 於 2023年11月30日回覆
Thanks for your response, we are waiting for new signage to come in. Material is on back order; we have replaced those numbers. New furniture is also on back order, choice was supposed to send in July. These things are out of our control. Brand new furniture is going in all rooms. We are currently still undergoing a 2-million-dollar renovation, we hope you can join back once is all finished! New carpet is going in as well (as you can clearly see).

10/10 有夠讚

Annie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I enjoy my stay.
於 2023 年 11 月住了 6 晚
Rick P 於 2023年11月28日回覆
Thank You for your Feedback.

2/10 很糟糕

Erika A

商務旅客, 家庭旅遊
喜歡:整潔度和員工素質
People across the hallway were fighting
於 2023 年 11 月住了 2 晚
Rick P 於 2023年11月28日回覆
Thank your feedback.

4/10 不太好

真實旅客

喜歡:員工素質
不喜歡:整潔度和客房舒適度
於 2023 年 11 月住了 1 晚
Linda E - Manager 於 2023年11月22日回覆
Thank you for taking the time to give us a review!

6/10 一般般

Kathy

於 2023 年 11 月住了 1 晚
Linda E - Manager 於 2023年11月20日回覆
Thanks for your response!

6/10 一般般

Kara

家庭旅遊
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
the breakfast was nice
於 2023 年 11 月住了 1 晚
Linda E - Manager 於 2023年11月12日回覆
Thanks for taking the time to give us a review! We hope to see you again!

4/10 不太好

KEITH

情侶出遊, 寵物同遊
不喜歡:整潔度和住宿環境和硬體
Room heater very noisy, non smoking room smelled of smoke. Cotton travel bags left on the floor had to be washed because of the smell. Flooring was being replaced all over the building. Exit stair cases weren’t safe to use. Construction materials everywhere. Mattress was poor quality.
於 2023 年 11 月住了 1 晚
Linda E - Manager 於 2023年11月9日回覆
Thank you for your response. Hopefully you can join us back after renovations!

4/10 不太好

Everly

於 2023 年 10 月住了 2 晚
Linda E - Manager 於 2023年11月9日回覆
Thanks for the rating!

4/10 不太好

Sue

情侶出遊, 商務旅客
不喜歡:整潔度、設施服務和住宿環境和硬體
Biscuits and gravy was delicious. Property is unsafe. Stairway steps are loose when you step on it. They have construction wood against the stair rails which is hazardous. Carpets in room and super dirty and it was just super noisy. Pools looks dirty. Theyve been having construction supposedly going on for almost year now but there is no one there working during the day on anything. Its just there.
於 2023 年 10 月住了 3 晚
Linda E - Manager 於 2023年11月5日回覆
Thanks for giving us a review. I will have maintenance look into the issue with the stairs. We try not to have construction crew in over the weekend, so guests can have a more relaxing and enjoyable time. Also, it is our busiest time. We hope you can appreciate these efforts. Please check us out again after remodel!

4/10 不太好

Gretchen

不喜歡:整潔度和住宿環境和硬體
於 2023 年 10 月住了 2 晚
Linda E - Manager 於 2023年11月5日回覆
Thanks for your response!

8/10 不錯哦

Ryan

情侶出遊
喜歡:整潔度、員工素質和設施服務
於 2023 年 10 月住了 1 晚
Linda E - Manager 於 2023年11月5日回覆
Thanks for taking the time to rate us!

4/10 不太好

Alison

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Not worth the price
Hotel is being renovated and we weren’t made aware of that. Room smelled. Sheets looked like they had blood stains, hair clogging the bathroom shower, and due to no carpet in the hallway housekeeping voices were extremely loud in the early morning.
於 2023 年 10 月住了 1 晚
Rick P 於 2023年10月30日回覆
Sorry for your Experiance.

8/10 不錯哦

Summer

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is currently being remodeled so the halls are missing their carpet. Our room was nice but I was confused to why we booked and paid for a king size room but upon check in were given a room with two queens. When asked we were told they didn't have a King room cleaned... we did not check in til 8:45pm so that was a bit discouraging.
於 2023 年 10 月住了 1 晚
Linda E - Manager 於 2023年10月26日回覆
I am sorry to hear about your experience. I hope you can join us after renovations! Please reach out for any other concerns!

4/10 不太好

WALTER

情侶出遊
不喜歡:設施服務
The breakfast was very good. Our room lacked heat and they never did fix it or offer to switch rooms. Most didn’t speak English so hard to communicate. Bathroom had no towel racks and no handicap rails in tub. No carpet in room so my bed kept moving. As I said earlier the breakfast was very good and the menu changed every day
於 2023 年 10 月住了 4 晚
Linda E - Manager 於 2023年10月24日回覆
Thank you for the review. Our front desk staff is always available to answer any questions and help. We appreciate your kind words for our breakfast. Hopefully next time we can exceed your expectations!